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Courtesy Hyundai Tampa
Tampa, FL
1,584 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,584 reviews
February 25, 2023
Let's be real. If you are buying a car, the experience will be fine. They want your money and you need a car. I bought my Hyundai in Brandon and they closed service If you are buying a car, the experience will be fine. They want your money and you need a car. I bought my Hyundai in Brandon and they closed service center temporarily and moved us to this location. Boy doesn't matter if you are first in line for first appointment of day or 11am. You'll be waiting 3+ hours. After a few occurrences of this, I got curious. Stacked a camera in my car to send images every minute. Watched my car sit parked outside for an hour and 35 minutes before it was pulled into service. So really what is the point of appointment times. Service was quick, under 15 minutes but then it took staff based on my images 21 minutes to text me to approve additional services. That is presumably why my car was moved back into a parking spot outside. Once approved, I waited another 24 minutes for my car to go back inside for the additional service. Sub 10 minutes later and my car is back in a parking spot. Now the painful part. Waiting for a complete car that took another 18 minutes for me to be alerted that car was ready. Now that I have an idea of all the idle wasted time, I'm more upset. I guess it was a blessing to hear my service discounts had expired. I won't be back. More
by Neon
Employees Worked With
Anthony
February 24, 2023
Charles Corcoran, who worked with me by providing 3 options to chose from, was very professional, accommodating and easy to work with. I walked away quite satisfied with a very good deal. . options to chose from, was very professional, accommodating and easy to work with. I walked away quite satisfied with a very good deal. . More
by ptomasello
Employees Worked With
Momenul Akhand
January 31, 2023
I am on my 5th Hyundai and first Genesis. Jeff Martinez in Service takes care of me in emergencies and regular service. If it wouldn't be awkward, I would bring him flowers. Instead let me sa Jeff Martinez in Service takes care of me in emergencies and regular service. If it wouldn't be awkward, I would bring him flowers. Instead let me say what a great job he does. More
by Ken
Employees Worked With
Momenul Akhand
November 27, 2022
Excellent sales service. Antonio Howard hooked me up with the car I was looking for at a killer price. My previous car was a Hyundai and I'm happy I went with Hyundai again. Antonio Howard hooked me up with the car I was looking for at a killer price. My previous car was a Hyundai and I'm happy I went with Hyundai again. More
by jasonm
Employees Worked With
Antonio Howard
October 27, 2022
Even though I didn't walk away with a vehicle at this time my sales associate, Charlie Betances was outstanding. He was so knowledgeable about the vehicles I looked at, not pushy but so helpful, and if I time my sales associate, Charlie Betances was outstanding. He was so knowledgeable about the vehicles I looked at, not pushy but so helpful, and if I decide I am going back to purchase one of the vehicles I am definitely going to give my business to Charlie. I rate Charlie with a 10++ More
by eberk
Employees Worked With
Charlie Betances
July 18, 2022
Great buying experience😊 Adam Abdel who helped me through out the process made it quite easy for me.. Definitely recommend Adam and Courtesy Hyundai. through out the process made it quite easy for me.. Definitely recommend Adam and Courtesy Hyundai. More
by Shruti
Employees Worked With
Adam Abdel
June 30, 2022
Once again this dealership amazed me! ! Josh assisted me in buying another car and trading my old one. He was extremely helpful and answered all my questions very politely and patiently. E ! Josh assisted me in buying another car and trading my old one. He was extremely helpful and answered all my questions very politely and patiently. Everything was easy and u will recommend him and thus dealership to anybody. Make this your one-shop-stop!! More
by BB
Employees Worked With
Josh, Mina Habib
June 29, 2022
I received a recall notice from Hyundai for a seat belt and windshield problem. I called Courtesy Hyundai to make an appointment . The service department made the appointment for the next week. When I arri and windshield problem. I called Courtesy Hyundai to make an appointment . The service department made the appointment for the next week. When I arrived for the appointment I was checked in and taken to the service advisor. The service advisor confirmed the recall and said let me check if we have the parts. When the advisor came back he said they did not have the seat belt parts as he would have to order and the windshield issue would take some time to fix. I asked him what does “some time mean” he said a few months. I said what? a few months why did service make an appointment for me to come in today. He said he did not know. I would call this TERRIBLE CUSTOMER SERVICE. DO NOT BUY A CAR FROM COURTESY HYUNDAI. The service advisors attitude was awful he just didn’t care I rearranged my schedule to bring the car in for the recall nor I arranged for my wife to pick me up. Courtesy Hyundai bye bye. This is the 5th Hyundai I purchased, I owe two Elantras currently. No more Hyundai. The question is amI ridding in a unsafe carThat Hyundai can’t fix? More
by Mike L
Employees Worked With
Jorden
June 28, 2022
Matt Curtis was absolutely phenomenal to work with as was all the support staff. A great buying experience. This is the 2nd car we've purchased from Courtesy Hyundai and have had a great experience each ti all the support staff. A great buying experience. This is the 2nd car we've purchased from Courtesy Hyundai and have had a great experience each time! Keep up the great work! Truly appreciate the professionalism, quick responses, information and making the purchase easy. More
by Craig K
Employees Worked With
Matthew Curtis
