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Courtesy Hyundai Tampa
Tampa, FL
1,580 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 28, 2025
Terrible, your finance department are liars. The lenders have not fund the vehicle because they want more proof of residence which I already provided but the dealer won't let me return the vehic The lenders have not fund the vehicle because they want more proof of residence which I already provided but the dealer won't let me return the vehicle and get my truck back. They told me they sold the truck at auction which if they did was illegal because they have not paid off my loan. They just consistently lie about everything and it's like it's part of their culture, at least the ones I dealt with. Mina is the worst but it starts at the top because when your employee lies to your customer and you condone it you are just as guilty as your employee. I am hoping they can make it right so I can rewrite this review. Brenden, there is no transparency, integrity, nor honesty at your dealership from my experience. When someone lies to you and goes behind your back and calls the lender to provide your personal information that you did not authorize that is fraudulent and deceptive. You called me and I explained what happened but you said since the deal was funded there was nothing you can do but before the deal was funded I asked to return the car and I spoke with the lender and they said if you call them to cancel the contract that they will be happy to. They have our conversations recorded with dates and times. Brenden, you can make it right by calling the lender and tell them the truth. More
by samnbeth1
Employees Worked With
Elliot from finance department and Brenden the general manager. , Mina Habib
January 25, 2025
I went in for routine maintenance and Rolando made the whole process seamless. He went through pricing with me and patiently answered all of my questions. I was pleased with the service and he made sure t whole process seamless. He went through pricing with me and patiently answered all of my questions. I was pleased with the service and he made sure that I was taken care of. More
by sarahlahnoudi
Employees Worked With
Rolando
January 25, 2025
It was easy to make an appointment. I needed to have my catalytic converter replaced. I was just under the 80,000 mile warranty. What I don’t understand is the original catalytic conver I needed to have my catalytic converter replaced. I was just under the 80,000 mile warranty. What I don’t understand is the original catalytic converter was warranted for 8 years/80,000 miles, however, the new catalytic converter is only warranted for 12 months/12,000 miles! More
by debrown28272
Employees Worked With
William
January 24, 2025
Alex Tierradentro contacted me after to make sure everything was going smoothly after I purchased the Silverado. Throughout the entire transaction Alex T. was informative, professional, and very cour everything was going smoothly after I purchased the Silverado. Throughout the entire transaction Alex T. was informative, professional, and very courteous. Alex made our experience smooth and comfortable and he was very patient with my son and I. He is very down to earth and we did not feel pressured by him. He thoroughly answered all of our questions, communicating openly and honestly. He was consistent and attentive, even during the short waiting time. Alex T displays integrity through how he treats his clients/customers and potential prospects. Receiving genuine care in customer service and sales is rare these days, you can tell Alex T represents this through his work ethic and kindness. Without hesitating Alex even offered to drop of a cap that was missing on our new trucks washer fluid. Simply put, I would definitely want Alex on my team and I look forward to continuing future business with him specifically at Courtesy Hyundai. Thank you kindly for the exceptional service all around. The coffee was great too! More
by ireneszymanski83
Employees Worked With
Alex Tierradentro, Momenul Akhand
January 19, 2025
Service advisor Ben was so helpful. They had a great waiting area and offered coffee/espresso. Also loved that they had a place for me to work while I waited! They had a great waiting area and offered coffee/espresso. Also loved that they had a place for me to work while I waited! More
by Jordan H.
Employees Worked With
Ben from service
