Courtesy Hyundai Tampa

I have had multiple issues with this dealership and continue to have more. It has become very apparent that no one in this dealership, including the owner or upper management know how to operate a phon continue to have more. It has become very apparent that no one in this dealership, including the owner or upper management know how to operate a phone. I’ve been promised multiple times that I will receive a call back regarding important information pertaining to getting my car fixed, which I never receive. I’ve also been promised calls from management and the owner because of multiple bad experiences, one of which actually resulted in a large layout from Hyundai. I have still yet to ever speak to a manager or owner about any of the multiple issues I’ve had. I recommend to anyone to avoid Hyundai in general because in my experience they make garbage cars. But if you happen to get tricked into buying on of these cars avoid this dealership at all costs. More

I spent the entire morning, and half of my afternoon at the place because my car was never taken in to get done what needed to get done. My appointment was at 9:00 in the morning and I didn't come out unti the place because my car was never taken in to get done what needed to get done. My appointment was at 9:00 in the morning and I didn't come out until 3:00 pm. Jeffrey Martinez is the person who was to attend me and help with the changes my car needed. I was there for my breaks to get fixed. I stopped by twice, and both times I got responses other than "I don't know", and not a single worker bothered to even check on the situation to figure out what was going on, and let me know why the car had not been taken care of during the entire 6 hours my car was there. I wasted an entire day and I was not able to work at all. And at the end of the day, the car never got its service done. Disappointing. More

This was probably one of the worst experiences I have ever had with buying a car. First of all I got the 2021 Hyundai Sonata SEL. I test drove it and everything. The next day I came in after work to sign ever had with buying a car. First of all I got the 2021 Hyundai Sonata SEL. I test drove it and everything. The next day I came in after work to sign the rest of my documents and pick up my car. As soon as I drove it off of the lot that night. The head gasket blew while I was going over the skyway bridge. You can imagine how scary that all was. Especially for a young adult. I had them tow it back. I wasn’t able to get my own car back that night. The next day they told me that they would put me in a new car. I resigned the contract again. Walked outside when they had the new car ready for me and it wasn’t even the same color car that I bought. I was very upset with how they treated me. Also, before walking out with the financial advisor. I made sure that I had every single package for my car. I triple checked that I did. Turned out I didn’t. He never put my road hazard package on my lease. They did absolutely nothing to help me. More

My 2013 Veloster was dropped off to have a sensor reset on the Steering. The actual grommet that needed to be repaired had already been done elsewhere. After my car sat at the dealer for over a week and m on the Steering. The actual grommet that needed to be repaired had already been done elsewhere. After my car sat at the dealer for over a week and multiple phone calls to the Service Advisor I was told that the care needed a $2200 new steering column! I asked several times for a written diagnosis to no avail. Finally I was sent the estimate and it was so generic with no reason as to why it needed this repair. I explained in great detail what I wanted done, without my $2200 they weren't touching it so I took it back to my local mechanic who is having the computer reset. Total cost of the repair was $150.00. Very disappointed with the lack of customer service at this dealer. In this day and age it really was sad to see the brand ambassador try and take money for something that wasn't broken. I will not be back for service or new car purchase. More

DO NOT BUY FROM HIM-SUCKER! TRANSMISSION WENT AFTER A week and half.THAT HAS TEALKY HURT US FINACIALKY, IT WAS IN GREAT SHAPE REALLY week and half.THAT HAS TEALKY HURT US FINACIALKY, IT WAS IN GREAT SHAPE REALLY More

Very unorganized and they need to work on customer service. Bad experience from the beginning...even if you have set up appointment on the website. You walk in and 6 service advisors ignore you. The a service. Bad experience from the beginning...even if you have set up appointment on the website. You walk in and 6 service advisors ignore you. The advisors try to upsale you on things that you may not need and when you say no, they want to argue. More

I would never recommend any of my friends to go to this dealership to purchase a vehicle. They is full of it, no communication between each and they all don’t be on the same page. You have person telling y dealership to purchase a vehicle. They is full of it, no communication between each and they all don’t be on the same page. You have person telling you one thing and another co worker saying something totally different. The refuseto give me a refund on the repairs I did on the vehicle More

Worst service I have ever experienced. No customer service. No follow-up. Will continually deliver same set of excuses. They will be too busy if you need any support! Worked with them for 6-weeks service. No follow-up. Will continually deliver same set of excuses. They will be too busy if you need any support! Worked with them for 6-weeks before GM finally called, nice apology but too little too late. I tried by phone, email, and in-person and was ignored. NEVER PURCHASE FROM A COURTESY DEALERSHIP! More