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Courtesy Hyundai Tampa

Tampa, FL

4.3
1,581 Reviews

3810 W Hillsborough Ave

Tampa, FL

33614

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Showing 1,581 reviews

January 20, 2020

Do Your Homework...Ask for Walter Chavarria! Best buying experience in 50 plus years. Walter listened to how I arrived at "my numbers" and presented them to the Sales Manager for approval. Both More

by Zelda Faz
Recommend Dealer
Yes
Employees Worked With
Angelo Panico, Julian Morales, Walter Chavarria
Jan 22, 2020 -

Courtesy Hyundai Tampa responded

Hi, thank you for your review! Happy motoring!

January 14, 2020

Extremely misleading advertising concerning price of auto. The amount of non advertised dealer extras that are placed on all cars is most unreasonable. This is solely done to drastically increase the pr More

by footdrljk
Recommend Dealer
No
Employees Worked With
Walter Chavarria
Jan 16, 2020 -

Courtesy Hyundai Tampa responded

Thank you for sharing your review with us. We regret that you feel this way about our dealership. I would be happy to answer any questions you may have about our pricing if you would please contact me at your convenience. Jose Fernandez, General Manager, 813-356-7501

December 21, 2019

Courtesy Hyundai of Tampa. The least I could say or to describe this company is that this company has NO INTEGRITY simply a whole bunch of cheaters. Do yourself a favor and don’t even get there or do busi More

by Shahir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Angelo Panico
Jan 02, 2020 -

Courtesy Hyundai Tampa responded

Thank you for taking the time to leave your feedback. We regret to hear that you feel cheated during your sales experience. I would like to restore your faith in us and will be contacting you to discuss this in further detail, however, you can also contact me at your convenience. Jose Fernandez, General Manager, 813-356-7501

December 17, 2019

2020 Hyundai Sonata I leased a 2020 Hyundai Sonata from Courtesy Hyundai. I received a very courteous and friendly service. I would recommend this dealership to my frie More

by farhadzaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Momenul Akhand, Frank Fahda
Dec 26, 2019 -

Courtesy Hyundai Tampa responded

thank you so much for your positive comments about Courtesy Hyundai.

November 11, 2019

He is awesome personable kind and understanding the kind of sales guy you want hands down !!!!! Will go ABOVE AND BEYOND ALWAYS !!!! Car number 5 More

by angelmquetglas91
Recommend Dealer
Yes
Employees Worked With
Germaine Grey
Nov 18, 2019 -

Courtesy Hyundai Tampa responded

Thank you for your positive review of Courtesy Hyundai. I am very pleased to hear that our team always goes above and beyond. Thank you for your business and we look forward to working with you again in the future. Jose Fernandez, General Manager

Dec 02, 2019 -

Courtesy Hyundai Tampa responded

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

November 06, 2019

Amazing I had a wonderful experience as a first time buyer. Frank was amazing and helped me with every little detail i needed! Thanks, i appreciate it More

by Meylin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Fahda
Nov 11, 2019 -

Courtesy Hyundai Tampa responded

Thank you for your positive review of Courtesy Hyundai. We appreciate your business and I am glad that Frank was amazing. Please do not hesitate to contact us if we can be of any further automotive assistance. Jose Fernandez, General Manager

Dec 02, 2019 -

Courtesy Hyundai Tampa responded

Meylin, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

October 29, 2019

Finance team at this dealership is substandard Spent over five hours at Courtesy Hyundai attempting to purchase a Palisade. After three hours, I asked for the keys to our trade in back and could no More

by kcdawe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julian Morales
Oct 30, 2019 -

Courtesy Hyundai Tampa responded

Thank you for your review. I do apologize for any lack of follow up you experienced on our behalf. I would like to earn your trust back, if you would please contact me at your convenience. Jose Fernandez, General Manager, 813-356-7501

Oct 30, 2019 -

kcdawe responded

Left you a message around 11 am today with my contact info. I called your dealership last night around 8 pm requesting your email address but they would not give it to me. Indicated that they would have a manager call me to discuss why I wanted to email you. That was nearly 24 hours ago and still no call. Sounds like your managers are trying to shield you from calls from unhappy customers. I continue to be disappointed in the service from your dealership. I can tell you that I don’t have confidence that your team could service my new Palisade, given the follow up activity I have experienced so far. We will be taking the Palisade to Fuccillo Kia in Wesley Chapel for routine service going forward. I would still request that you allow us to return the Palisade to your dealership and refund our $2000 down payment. This should not be an issue since your finance guy,Julian Morales, advised me just a few days ago that our loan has still not been funded.

October 09, 2019

Friendly, helpful, and unlike other dealerships My wife and I were recently in the market for a car. We decided ro see what we could get both used or new. We started at other dealerships and were me More

by Pedro moreno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Fahda
Oct 14, 2019 -

Courtesy Hyundai Tampa responded

Thank you for the 5-star review of Courtesy Hyundai. Our goal is to provide excellent customer service and I am pleased that Frank was professional and didn't pressure you. Thank you for your business and we look forward to serving you again. Jose Fernandez, General Manager

October 04, 2019

Your first & only stop should be here & ask for FRANK FAHDA I visited so many dealerships in person and online, dealt with different salespeople, one that even had the audacity to outright lie to me and not onl More

by vshinebright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Panico, Timo Fitzgerald , Frank Fahda
Oct 07, 2019 -

Courtesy Hyundai Tampa responded

Thank you for the great review of Courtesy Hyundai. Your satisfaction is important to us, so I am happy to hear that Frank was genuine and professional. We look forward to working with you again. Jose Fernandez, General Manager

October 01, 2019

Smooth, comfortable experience. overall, a great shopping experience. the salesman, Frank Fahda was superb. I do wish the finance person, Timothy Fitzgerald had been better prepared More

by nora.graziano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Fitzgerald , Frank Fahda
Oct 07, 2019 -

Courtesy Hyundai Tampa responded

I am glad you enjoyed your experience at Courtesy Hyundai. It gives me great pride to know that Frank was superb, however we do apologize for any lack of preparedness you experienced with financing. Please let us know in the future what we can do to assist you further. Jose Fernandez, General Manager

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