Courtesy Hyundai Tampa

I purchased my car April of 2020, i was told you have free oil changes 36k miles up to 36mo, figured when you come to the dealer they are the ones reseting the system to get the alert you are do for oil free oil changes 36k miles up to 36mo, figured when you come to the dealer they are the ones reseting the system to get the alert you are do for oil change. The times ive been here nobody has had the decency of explaining anythi g, they just do my oils changes without charging me without caring they are doing it incorrectly and they reset the dash again wrong. Today 4/16/22 i was told, " you are not due for oil change" i questioned it cause the dash is saying im due for service, on tip of that i was told " you already used your free oil changes" i was like what are you talking about? Well, previous service guys were not honest enough to tell me, " you oil change is due every 7,500 miles, in the meantime they did the change and reset my dash for 3,000 miles again. Now im pissed cause i lost thanks to the dealer and the poor service the service dept employees have to use my 4 oil changes free, just because they suck and were not doing their job correctly. Soo annoyed and disappointed how this people take advantage of people. So, technically they were changing my oil change wrong the whole time. Reseting the dash wrong the whole time, Poor service and very dishonest people working here and for me they dont know what they are doing. I guess I'll be taking my business else where More

The worst service in the world they changed the oil in my car and it lost all the oil I went to claim and I spent more than 5 hours waiting for them to attend to me car and it lost all the oil I went to claim and I spent more than 5 hours waiting for them to attend to me More

I bought brand new Hyundai Tucson 2022 from that dealership, they used sales manipulation and lies to sell me the extend warranty. after 20 days I changed my mind and tried to cancel it, they didn’t dealership, they used sales manipulation and lies to sell me the extend warranty. after 20 days I changed my mind and tried to cancel it, they didn’t answer to the phone, emails or anything else so I had to go there physically!!! After exhausting conversation they agreed to sign a cancellation form (that signed by the finance manager!!!) and I have been told that in 6-8 weeks I should get my new balance. 3 months passed, the balanced remained the same and I’m keeping to pay for service I don’t want!!! I tried of course to call them again , emails and nothing!!Im going together with my attorney to sue them!!! Please for your own good stay away from that dealership!!! We will meet in court!! More

Worst dealership experience ever. Once they get your money, you will be on your own. Very sad. money, you will be on your own. Very sad. More

Please DO NOT BUY a car from here. My daughter purchased a used car from here a few months ago. From the finance manager to the service department it has been a nightmare. Paper work was done incorrect had a used car from here a few months ago. From the finance manager to the service department it has been a nightmare. Paper work was done incorrect had to return to resign that. Then inspection was never done, had to return for that. My daughter was told her brakes need to be replaced, and Juan the salesman gave her the run around after the purchase. He never called her back or the sales manager. These people are unprofessional and could care less about doing reputable business. More

I spent over two hours talking with Michael McCallon in I spent over two hours talking with Michael McCallon in your dealership today trying to buy two cars and trade two in. I left there very frustrated I spent over two hours talking with Michael McCallon in your dealership today trying to buy two cars and trade two in. I left there very frustrated because I wasn’t being heard on what I wanted trade value which was right in line with what Edmunds, Carvana, CarMax, and your sister company Courtesy Toyota of Brandon had already offered me. Michael’s lack of customer respect was very obvious. I had asked for my keys back four different times before finally getting them. Very disappointed, Tim Padgett More

Tricked me into driving 50 miles and wasted most of my day cleaned out my car and at the last minute said we made a mistake its a $1000 dollars more than the quote we give you on paper, its our mistake ta day cleaned out my car and at the last minute said we made a mistake its a $1000 dollars more than the quote we give you on paper, its our mistake take it or leave it we have other buyers. That’s really nine. I had bought 2 others cars here but never again. Their word is not good don’t waste your time. Known as a bait and switch dealership Be very careful here ! Integrity rating-3. More

I have had multiple issues with this dealership and continue to have more. It has become very apparent that no one in this dealership, including the owner or upper management know how to operate a phon continue to have more. It has become very apparent that no one in this dealership, including the owner or upper management know how to operate a phone. I’ve been promised multiple times that I will receive a call back regarding important information pertaining to getting my car fixed, which I never receive. I’ve also been promised calls from management and the owner because of multiple bad experiences, one of which actually resulted in a large layout from Hyundai. I have still yet to ever speak to a manager or owner about any of the multiple issues I’ve had. I recommend to anyone to avoid Hyundai in general because in my experience they make garbage cars. But if you happen to get tricked into buying on of these cars avoid this dealership at all costs. More