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Courtesy Hyundai Tampa
Tampa, FL
1,584 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 17, 2024
This dealership provided clear expectations and advised what is needed for my car . The dealership is clean friendly and offers free coffee which is the best what is needed for my car . The dealership is clean friendly and offers free coffee which is the best More
by Jasminef0428
Employees Worked With
Jordan
December 16, 2024
Good customer service has become a execption and not the norm. I try to recognize it any chance I get. So thank you for the opportunity. Everyone was very professional. With the design of the building, it w norm. I try to recognize it any chance I get. So thank you for the opportunity. Everyone was very professional. With the design of the building, it was very comfortable inside. Rolando my service agent kept me informed much appreciated. For me it's the little things. It a very comfortable environment. That's why I don't mind waiting. More
by hysdwyn
Employees Worked With
Rolando, 5stars
December 15, 2024
Took my 2023 Hyundai Santa Fe in for an AC issue. After waiting for 140 minutes, they literally couldnt figure out the issue said they recommend getting it cleaned which is what I did at another Hyun After waiting for 140 minutes, they literally couldnt figure out the issue said they recommend getting it cleaned which is what I did at another Hyundai dealer just the week prior. On top of that, my service advisor Ethan Clark, was terrible. I asked for a missing cap to be ordered and he just said "yeah ill order it" but he NEVER actually did order the part. I kept asking why isnt he doing anything about ordering it and he just kept saying "yeah ill order it" in an obvious manner that he is not going to order it. At the end, he disnt order the part. Overall, ABSOLUTELY TERRIBLE customer service by Ethan. I don't recommend getting your car serviced at this dealer 0/10 More
by Farbod
Employees Worked With
Ethan Clark
December 12, 2024
Very professional and courteous. Took my needs seriously and did not try to oversell me. Harold Maldonado, my sales contact was excellent in his communication and delivery. I wi Took my needs seriously and did not try to oversell me. Harold Maldonado, my sales contact was excellent in his communication and delivery. I will definitely recommend Courtesy Hyundai. More
by pconese
Employees Worked With
Harold Maldonado, Hafiz in Finance
December 08, 2024
When a car breaks down it can be extremely stressful. My stress level was getting higher and higher (service time, cost, etc), until Service Manager Rassiel Coto stepped in and managed not only to have m My stress level was getting higher and higher (service time, cost, etc), until Service Manager Rassiel Coto stepped in and managed not only to have my vehicle serviced faster, but, was able to get my extended warranty to approve some of the repair. Thank you Rassiel for taking the time to go the extra mile to make a customer happier. ***** More
by The7wonder
Employees Worked With
Rassiel Coto Medina
December 07, 2024
Took vehicle in for oil change, tire rotation and balance check. 2 hour 20 mins. Much improved from previous services which have taken well over 3 hours for just a oil change and tire rotation. Advisor Etha check. 2 hour 20 mins. Much improved from previous services which have taken well over 3 hours for just a oil change and tire rotation. Advisor Ethan C always pleasant and with a smile. I would recommend this dealership, just be sure to follow your owners manual for services. More
by wirr4
Employees Worked With
Service
December 06, 2024
Ben the service advisor is difficult and rude to deal with. He makes me feel stressed and uncomfortable and disrespected every time I have to deal with him. with. He makes me feel stressed and uncomfortable and disrespected every time I have to deal with him. More
by emily22beth
Employees Worked With
Ben
