Courtesy Kia

Best service I could ask for! The gentleman in the department are a joy to work with. They are on top of the repairs needed for my vehicle and didn’t hold back with the details. S The gentleman in the department are a joy to work with. They are on top of the repairs needed for my vehicle and didn’t hold back with the details. Service was quick and I will definitely be coming back to Courtesy Kia in the future for all my next services! More

Great job coming to a mutually acceptable offer. It was great to speak to a sales representative that actually knew the product. So many dealerships have untrained sales reps and they don't offer It was great to speak to a sales representative that actually knew the product. So many dealerships have untrained sales reps and they don't offer any product knowledge. It was great there was no pressure, and I felt I got a good deal on a brand new car. Marian was great to work with and actually listened to my thought process. I just wish they wouldn't put "add-ons" and then charge the customer for them. I understand they need to make a profit and with car prices where they are they need to be creative, but I just don't like it. More

Louis Carcamo was wonderful to work with and was very helpful in buying my new car! He was not pushy, he answered my many questions, he was patient and he was persistent with getting me updates while wai helpful in buying my new car! He was not pushy, he answered my many questions, he was patient and he was persistent with getting me updates while waiting for my car to arrive! Thank you Louis!! More

Would give a 0 if possible nothing but lies tell me that a vehicle is here take almost 20 minutes to come tell me that they don’t even have the vehicles I’m looking for on the website wasted my time to come a vehicle is here take almost 20 minutes to come tell me that they don’t even have the vehicles I’m looking for on the website wasted my time to come from west Phoenix to come talk to them THIS WAS COMPLETE WASTE OF MY TIME the sales manger MIKE is a joke and so is this company ALL THEY DO IS LIE TO YOU!!!! DONT COME TO COURTESY OR ANY OF THEIR DEALERSHIPS PERIOD!!!! More

Was greeted promptly when arriving at service department. Customer communicat was great. Vehicle repair completed before expected time promised. Adam Downie was excellent! department. Customer communicat was great. Vehicle repair completed before expected time promised. Adam Downie was excellent! More

I've called this establishment multiple times, left message and never received a call back. I've been waiting over 2 months to get warranty parts replaced on my BRAND NEW 2023. I purchased an extended message and never received a call back. I've been waiting over 2 months to get warranty parts replaced on my BRAND NEW 2023. I purchased an extended warranty that I'm going to see about getting refunded so I can go to another dealer that VALUES it's customers. More

Great quality service! Amazing communication and friendly environment to work with. My advisor Donavon is very thorough with all the info and helped so much. All of the gen Amazing communication and friendly environment to work with. My advisor Donavon is very thorough with all the info and helped so much. All of the gentlemen in the department are one of a kind and I appreciate this Service department very much. Will definitely return for my scheduled services! More

This dealership was excellent! Donovan and team showed pride in what they do. I had issues with my Kia Forte that apparently Kia Horne left unscrewed. Again, Donovan reached out an Donovan and team showed pride in what they do. I had issues with my Kia Forte that apparently Kia Horne left unscrewed. Again, Donovan reached out and explained everything what was wrong, in a nice an and professional manner. Thank you guys. I will be back! More

Courtesy Kia have very friendly people that work there and they’re service department is quick at doing oil changes. and they’re service department is quick at doing oil changes. More

MY SUNROOF REPAIRED, ON THE 5TH OF DECEMBER GREASE ALL OVER ROOF! NOT PROFESSIONAL! UNHAPPY. OVER ROOF! NOT PROFESSIONAL! UNHAPPY. More