Courtesy Kia
Mesa, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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I had a great experience purchasing my new 2026 Kia Sorento! My representative, Sam, was friendly, knowledgeable, and helpful throughout the entire process. Sam took the time to answer all of my questi Sorento! My representative, Sam, was friendly, knowledgeable, and helpful throughout the entire process. Sam took the time to answer all of my questions, explain everything clearly, and make sure I felt comfortable with my purchase. The process was smooth and stress-free, and I never felt rushed or pressured. I’m very happy with my new vehicle and appreciate Sam’s excellent customer service. More
Teddy was awesome to work with! Experienced, upfront, communicates, ready to help/assist, and genuinely cares about what his customers want. He came prepared and hustled. I visited Experienced, upfront, communicates, ready to help/assist, and genuinely cares about what his customers want. He came prepared and hustled. I visited other dealerships and they just didn’t cut it. Everything about this dealership was seamless. Their manager Joel and finance guy, MJ, were also very easy to work with. At the end of the day, I thoroughly enjoy coming to this dealership and hope this review assists someone with their hesitancy about buying a new car as it can be overwhelming. If you have any hesitation, reach out to Teddy. You won’t be disappointed. More
EDIT: The GM contacted us, apologized, and tried to make the situation right as best they could. Appreciate the effort. This is the most miserable experience I have ever had purchasing a vehicle. From th the situation right as best they could. Appreciate the effort. This is the most miserable experience I have ever had purchasing a vehicle. From the get go, they "could not locate the keys" to the vehicle we were looking for. They proceeded to provide an almost identical option, but would not take out the $40 first aid kit from the vehicle price despite it not being present on the vehicle we intended to purchase. We utilized Kia Easy Buy, and the dealership "had never heard of it" and declined to honor the price. We were in a hurry to buy the vehicle, but after three hours, financing had not even been started. I returned the next day, and three hours later, all of which was waiting for and executing the finance appt., I had traded in my car for a new Kia! Awesome. We were given the incorrect plate number, the vehicle assigned the wrong VIN to the sale, and an employee literally went to my home, drove by, and took pictures of the car with my wife and toddler in the garage. Absolutely unequivocally disgusting and inappropriate. We got the temp license plate fixed, then I received multiple emails and phone calls stating I had to redo paperwork due to the VIN being incorrect, which of course, is also completely unacceptable. Now my payment account with Kia Finance is completely inaccessible, despite being assured this massive error would have no impact on financing, Motor Vehicle Division logistics, or my experience. I currently have no way to pay my loan. I contacted the dealership to get guidance on next steps and inform them of the predatory and harassing behaviour that has made my wife feel unsafe in her own home, and all I got was "got it. We will contact you back". This was nearly a month ago. Whatever you do, please do not buy from this dealership. More
The dealership was very clean and welcoming. Sales staff Teddy was very knowledgeable and patient. No back and forth on the deal. It was done right the first time. Sales staff Teddy was very knowledgeable and patient. No back and forth on the deal. It was done right the first time. More
One of the smoothest car buying experiences I've had. Teddy Simons was efficient and paid attention to what my concerns and needs were. He didn't try pushing anything on me, and was respectful of my time Teddy Simons was efficient and paid attention to what my concerns and needs were. He didn't try pushing anything on me, and was respectful of my time.He figured out how to get things done without any unnecessary time wasting back and forth silly games. More
I had good service and the car was ready within the time that they quoted. that they quoted. More
Our sales rep Teddy Simons was very knowledgeable and friendly upon meeting us. He made us feel very welcome and comfortable. We appreciated his help with making this a smooth transaction. friendly upon meeting us. He made us feel very welcome and comfortable. We appreciated his help with making this a smooth transaction. More


