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Courtesy Nissan of Mesa

Mesa, AZ

4.9
316 Reviews
In addition to providing the drivers of Mesa, Arizona with a cornucopia of new Nissan Altima, Sentra, Versa, Rogue, Pathfinder vehicles and used cars, we at Courtesy Nissan of Mesa are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Nissan lease and financing experts.
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6354 E Test Dr

Mesa, AZ

85206

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Showing 316 reviews

July 21, 2026

Isaac is a phenomenal salesman. As a first time car buyer, he walked me through every step and got us an amazing car for my family. Thank you so much! More

by Alvina.hen99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2026 -

Courtesy Nissan of Mesa responded

We're thrilled Isaac guided you through your first car purchase, and that your family has a great Kia Seltos to enjoy. Thank you for trusting us with this milestone. Luis Becerra General Manager 480-293-0254

July 17, 2026

The team at Courtesy Nissan was very helpful and worked with us to provide the range and needs of a new vehicle for our family. Although we weren't fully ready to purchase a vehicle, they did give us the b More

by Daniel Skippar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Troup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2026 -

Courtesy Nissan of Mesa responded

What a pleasure to read about your experience after eight years with us. We’re glad Henry and the team helped you explore options and keep everything smooth while the kids enjoyed our play area. Congratulations on your new Nissan and we look forward to supporting you again. Luis Becerra General Manager 480-293-0254

July 14, 2026

From the moment we arrived Robert was friendly and genuinely helpful. He answered all my questions, explained everything clearly, and made the entire process smooth and stress-free. Robert was knowl More

by eblessie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2026 -

Courtesy Nissan of Mesa responded

What a pleasure to hear Robert made your Nissan Rogue purchase clear and stress-free. We appreciate you sharing how his professionalism and attentiveness stood out. Enjoy every moment behind the wheel! Luis Becerra General Manager 480-293-0254

July 14, 2026

Very professional, courteous and efficient. Very pleased with Ribert and the dealership in general. Thanks More

by Eric E
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2026 -

Courtesy Nissan of Mesa responded

It’s wonderful to hear that Robert provided professional, courteous, and efficient service as you picked up your new Nissan Rogue Select. Thank you for choosing Nissan and congratulations on your Rogue Select. Luis Becerra General Manager 480-293-0254

July 11, 2026

If you’re looking to buy a used car here, I would strongly recommend going somewhere else. They attempt to pull out all the bells and whistles to make you feel like they care about you but in all rea More

by Tyler.whiting022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis Becerra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2026 -

Courtesy Nissan of Mesa responded

Tyler, We are genuinely disappointed by your review because it does not reflect the experience and support we provided before, during, and after your purchase. From the beginning, our team went above and beyond to accommodate your situation. When you did not have transportation to the dealership, we arranged and paid for an Uber so you could complete your purchase. After the sale, when transportation again became an issue, we personally delivered your vehicle all the way to Glendale, provided a full tank of fuel, and had the vehicle fully detailed before delivery. These were accommodations made solely to help you and ensure a positive ownership experience. Regarding the condition of the vehicle, it was thoroughly inspected by a Master Certified Technician prior to being offered for sale. We provided documentation supporting that inspection, and the vehicle passed our standards. The brake repairs you later chose to purchase were recommended by a third-party brake shop and were not identified as needed during our inspection. While we understand how frustrating unexpected vehicle expenses can be, it is unfair to characterize our dealership as dishonest simply because another business provided a different opinion after the sale. While we may not have agreed with the conclusions of the third-party repair facility, we did take the time to explain our findings and address your concerns. What is most disappointing is that despite the extensive accommodations we provided—including arranging transportation, delivering the vehicle to your home, filling the fuel tank, detailing the vehicle, and providing full transparency regarding our inspection—you chose to describe our team as dishonest. Anyone who reviews our history will see that honesty, customer service, and going above and beyond for our customers are values we take seriously every day. We stand behind the inspection performed by our Master Technician and the documentation provided to you. While we respect your right to seek a 2nd opinion, we cannot support or validate the findings of a third-party brake shop that sold you a brake job which was not identified as necessary during our inspection process. We strongly disagree with the assertion that our dealership was dishonest, and we remain confident in both the condition of the vehicle at the time of sale and the exceptional level of service our team provided throughout your experience. We wish you the best and thank you again for your business. Have a great day! - Luis Becerra, General Manager 480-293-0254

July 11, 2026

Chris (in sales) took the time to go over our options, and clarified to make sure we got exactly what we wanted. We've purchased several vehicles and this was the best sales experience we've had! More

by sh.rainn
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Chris Adamson
Jul 11, 2026 -

Courtesy Nissan of Mesa responded

It was great guiding you through the different options to make sure everything matched your needs. We’re delighted that buying your new Nissan Rogue turned out to be your best sales experience yet. Thanks for choosing us again. Luis Becerra General Manager 480-293-0254

July 07, 2026

Courtesy Nissan of Mesa engages in unethical marketing practices. They post ads for unavailable cars, priced incredibly low, on sites like CarGurus to lure customers in - a classic bait-and-switch tactic. More

by BaitNswitch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
"Cooper," "Dom," "Benjamin"
Jul 07, 2026 -

Courtesy Nissan of Mesa responded

Hi Ms. Janelle Potter, We're genuinely sorry the 2014 Nissan Juke you were interested in had already been sold earlier that morning. It was an extremely busy holiday weekend, and our inventory was moving quickly. Unfortunately, when a pre-owned vehicle sells, there is no way to duplicate that exact vehicle, especially a uniquely priced 2014 model with over a decade of age and mileage. To clarify one point, what occurred here does not meet the definition of a "bait and switch." A bait-and-switch occurs when a business intentionally advertises a vehicle it has no intention of selling in order to steer customers toward a different product. In your situation, the vehicle was legitimately advertised, available, and ultimately purchased by another guest before your arrival. While our team attempted to offer comparable alternatives after learning the vehicle had sold, that is standard practice, not bait and switch. We understand how disappointing it is to make a trip expecting to see a specific vehicle only to learn it is no longer available. One additional point for accuracy: while we always strive to maintain a professional environment for every guest, including families with children, your interaction in our showroom included repeated profanity directed toward our staff in front of other customers and children. Despite that, our team remained professional and respectful throughout the interaction. We also wanted to address your comment that it seemed "sus" because the employees you referenced were not listed on third-party websites. Third-party sites are not maintained by our dealership and are often incomplete or outdated. Every member of our staff is listed on our dealership website, which we update regularly, typically on a monthly basis with current photos for further accuracy. The absence of an employee's name on a third-party website is not unusual and should not be interpreted as evidence of anything improper. Selling vehicles isn't just something we do, it's all we do. Our goal is always to match customers with the right vehicle, never to mislead them. We regret that this visit didn't meet your expectations and wish you the best in finding the right vehicle. Should you need anything further, please reach out to me. Respectfully, Luis Becerra General Manager 480-293-0254

July 04, 2026

Dan O. helped us find the perfect car! Highly recommend working with him! He made the process so easy and took the time to explain everything to me! More

by gunsisfuns
Recommend Dealer
Yes
Employees Worked With
Dan Ouellet
Jul 04, 2026 -

Courtesy Nissan of Mesa responded

Thank you for sharing your experience. We’re thrilled our team helped you find the ideal Nissan Sentra and that the buying process was clear and straightforward. We appreciate your recommendation and enjoyed guiding you every step of the way. Luis Becerra General Manager 480-293-0254

July 02, 2026

Fair deal for a vehicle I wanted. Low pressure sales experience. Dom was a great salesperson, he listened to my needs and connected me to the right vehicle. More

by Paulpfaff
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dom Gilbert
Jul 02, 2026 -

Courtesy Nissan of Mesa responded

Thank you for the 5-star review. We’re pleased the sales process felt low pressure and that our team connected you with the right used Nissan at a fair price. Enjoy your ride and feel free to reach out if we can help further. Luis Becerra General Manager 480-293-0254

June 29, 2026

Jordan and his manager Adrian were very helpful and showed me everything up front and were honest getting me into a new car! More

by hallidaya478
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Astley
Jun 30, 2026 -

Courtesy Nissan of Mesa responded

We appreciate you sharing your experience. We’re pleased the team provided honest, upfront guidance and helped you into your new Nissan. Thank you for the five-star review! Luis Becerra General Manager 480-293-0254

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