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Courtesy Nissan of Mesa

Mesa, AZ

Overview
Employees
Reviews
Vehicles
4.8
203 Reviews
In addition to providing the drivers of Mesa, Arizona with a cornucopia of new Nissan Altima, Sentra, Versa, Rogue, Pathfinder vehicles and used cars, we at Courtesy Nissan of Mesa are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Nissan lease and financing experts.
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6354 E Test Dr

Mesa, AZ

85206

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Showing 203 reviews

December 03, 2025

I have been car shopping for many years and never run across a more patient and kind salesman. Josh Rankin spent a better part of the day helping me to find my perfect vehicle. Not once pressuring me in More

by Lori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2025 -

Courtesy Nissan of Mesa responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Courtesy Nissan of Mesa. Luis Becerra General Manager 480-293-0254

December 02, 2025

Beware, I went there to purchase a new Nissan Pathfinder. Negotiated a price, later to find out numbers were moved and added to the purchase price. I arrived back at the dealership to discuss my finding and More

by gross_1
Recommend Dealer
No
Employees Worked With
Aiden Kaser-Ruano
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2025 -

Courtesy Nissan of Mesa responded

Mr. Gross, thank you for sharing your feedback. After reviewing the paperwork and the events of your visit, we would like to clarify a few key points. You negotiated and agreed to a final out-the-door price prior to delivery. When you returned requesting an additional $2,000 discount after the sale was completed, we explained—accurately—that Arizona does not provide a cooling-off period for vehicle purchases and we had already agreed and sold you the vehicle for under our advertised price. During that conversation, you stated you also wanted a free TV during our Black Friday give-away where we again reiterated that was for all guest that made purchases done before NOON to which you both responded with, “I have an 800 credit score and plenty of money—these rules don’t apply to me.” We respectfully informed you that all dealerships are required to follow Arizona law and cannot renegotiate or unwind a finalized contract for that reason. The tax and pricing amounts in your signed contract were calculated correctly and in accordance with state requirements, and no threats or intimidation occurred. We understand this was not the outcome you preferred. Respectfully, Luis Becerra - General Manager 480-293-0254

Dec 03, 2025 -

gross_1 responded

Mr. Becerra, I apparently was not at the same meeting with you on 12/1/25 when I returned the following day. After reviewing the events you outlined in your response, I find it troublesome how the events were twisted. I am not above the law and never stated I was, but that is really irrelevant to the matter. I assume Aiden (appearing to be an honest person) would have told you that your manager at the time of negotiations on 11/30 agreed to my counteroffer of less $2000. from the sales sub total of $43,990. taken from the "Proposal Prepared For" that afternoon. A tv was discussed but the counteroffer you wanted $200 for the tv not an important issue at this point either. One point to clarify is I took a photo of the Proposal (against the will of Aiden), and on it are the initials of the Manager and Aiden my "Sales Consultant". I do not see my signature on that document. I did sign the proposal with the approved managers initials for $2000. off. I still have options regarding this matter and are considering them. If you truly did review the paperwork, you may have notice I paid about $378.82 more for the car than from the initial proposal after all the juggling of numbers. There is one other item on the proposal that I brought to your attention the initial proposal has State taxes and fees at $5,881.26 ? Respectfully, John Gross

Dec 03, 2025 -

Courtesy Nissan of Mesa responded

Thank you for sharing your feedback. After reviewing the details, I’d like to clarify a few points. The preliminary proposal or worksheet you referenced is not a legally binding document; the signed retail installment contract is the final and enforceable agreement. Also, in the event our system in error were to over charge taxes on a final contract we 100% refund all tax title and licensing overages promptly Furthermore, In Arizona, there is no “cooling-off” period for vehicle purchases, and once the contract is signed, the terms are final. Throughout the process, you were negotiating an out-the-door price, and ultimately, you agreed to and signed for the vehicle under those terms. While we understand your concerns, we will not be applying any additional discounts beyond what was agreed upon at the time of purchase. We sold you a vehicle for less than our advertised price and while in the meeting with me I did give you a complimentary oil change and a complimentary fuel fill up during your service visit for your Pathfinder in hope of trying to bridge the gap of you attempting re-negotiate your completed sale, which you accepted. We appreciate your business and hope you enjoy your new vehicle. Respectfully, Luis Becerra - General Manager 480-293-0254

November 28, 2025

Very patient and had a lot of knowledge when it came to questions about the vehicles. More

by Michellemcdonald24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2025 -

Courtesy Nissan of Mesa responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Luis Becerra General Manager 480-293-0254

November 28, 2025

Amazing customer service. Very informative and helpful. Kept it 100 and didn’t lead us on. More

by Marques0318
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Santiago
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Nov 29, 2025 -

Courtesy Nissan of Mesa responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Courtesy Nissan of Mesa! Luis Becerra General Manager 480-293-0254

November 23, 2025

I came in to trade my truck and ran into Damon walking and we started talking, He was so chill, i called my mom and they came loved him. He was very patient wity my mom, I will surely buy my truck from hi More

by artisticproductionz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2025 -

Courtesy Nissan of Mesa responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Luis Becerra General Manager 480-293-0254

November 23, 2025

Damon was a great help and made us feel like family. We are very satisfied with our purchase! More

by Quran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2025 -

Courtesy Nissan of Mesa responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Luis Becerra General Manager 480-293-0254

November 23, 2025

I would like to say that me and my husband was very pleased and satisfying working with Damon Mcdowell he was very helpful and made sure we was taking care of. More

by Ceceliaw5580
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2025 -

Courtesy Nissan of Mesa responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Luis Becerra General Manager 480-293-0254

November 22, 2025

They had the car I was coming to look at ready to view and test drive. It was nice to come in and be able to look right away More

by 1997.kassondra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2025 -

Courtesy Nissan of Mesa responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Luis Becerra General Manager 480-293-0254

November 13, 2025

Damon is man of his word,, and hes a straight shooter. I love that about anyone I do business with. I will se him on next car More

by stevenrjensen18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2025 -

Courtesy Nissan of Mesa responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Luis Becerra General Manager 480-293-0254

November 12, 2025

Damon was super patient and he walked me through the process where i was able to fully understand hes yhe best More

by colleenloebs725
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2025 -

Courtesy Nissan of Mesa responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Luis Becerra General Manager 480-293-0254

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