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Courtesy Nissan - Service Center
Richardson, TX
608 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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608 Reviews of Courtesy Nissan - Service Center
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Verified Customer
June 02, 2025
Robert was awesome, very professional. He was very helpful in explaining what my car needed. He was very helpful in explaining what my car needed. More
by tashia.gonzalez
Employees Worked With
June 02, 2025
I always received excellent Service from Courtesy Nissan and staff. Any problem I have they always listen. No matter what team member it may be. and staff. Any problem I have they always listen. No matter what team member it may be. More
by fitz33.bg
Employees Worked With
June 02, 2025
Shauna was very helpful with taking care of my service and any questions I had. and any questions I had. More
by patcarranza
Employees Worked With
June 02, 2025
Scheduling was easy, the service provided was excellent. It was my first service since buying my vehicle. I made an appointment for an oil change and thought that with an appointment it would be a quick tur It was my first service since buying my vehicle. I made an appointment for an oil change and thought that with an appointment it would be a quick turn around. I waited 2 hours for it to be completed. I was surprised by that. I've never had to wait that long for a scheduled service before. But I'm new to Nissan. Maybe that's typical. More
by jennifer.moore0
Employees Worked With
May 31, 2025
The service I received from Courtesy Nissan was exceptional. The service technician Akanimoh was very friendly and professional. He keep me informed while my vehicle was being serviced and worked exceptional. The service technician Akanimoh was very friendly and professional. He keep me informed while my vehicle was being serviced and worked with my extended warranty for parts covered by warranty. Great service. Thank you. More
by debra.salmon
Employees Worked With
Akanimoh
May 30, 2025
No major issue. Service Advisor Michael Johnson was professional, friendly, courteous, fully knowledgeable, and knows his cars. My issue with the dealership is ch Service Advisor Michael Johnson was professional, friendly, courteous, fully knowledgeable, and knows his cars. My issue with the dealership is charging credit card usage fees which is very unfair to the customer. That is ridiculous, after charging shop supplies fees. It is unacceptable!!! I think I should get refunded the credit card fees. More
by donaldbranche
Employees Worked With
May 30, 2025
Took my car in for a routine service and was met with complete indifference. The service rep barely acknowledged me, didn’t explain what work would be done, and ignored my questions. I waited hours past complete indifference. The service rep barely acknowledged me, didn’t explain what work would be done, and ignored my questions. I waited hours past the estimated time with no updates. When I finally asked for a status, the rep seemed annoyed and dismissive. My car was returned without the promised inspection, and no explanation was given. Totally unprofessional and frustrating. I won’t be returning. More
by Slickback2777
Employees Worked With
Leo
May 29, 2025
Service is always top level and Robert isbalways keeping me uodated on what is goung on with my car. Thanks me uodated on what is goung on with my car. Thanks More
by perez_mando
Employees Worked With
May 28, 2025
Entiendes mi problema de mi SUV. Gracias por escucharme y ayudarme hoy antes iré al trabajo Gracias por escucharme y ayudarme hoy antes iré al trabajo More
by 1418beverlydrive
