Long story went to Courtesy Nissan to Trade in my 2017 Nissan Titan XD for a 2018 Titan Platinum Reserve. The reason for coming was to find avenues to get my truck out of my moms name. I told them straight up that I only want to make a deal if the truck is in my name only. They agreed. They came to me and said we have a deal. I sign my papers and all my mom have to do is sign her docs of Power of Attorney to release the vehicle and it will be out of her name. I drove of the lot a happy customer on Friday July 27. That following Monday July 30 i received several phone calls stating bring the truck back in. I gets off work to see what’s going on and they told me they couldn’t do a deal without my mom co signing again. I said no that’s not going to work but I will try and convince my mom to sign. Meanwhile I told them to take the truck, give mines back so I wouldn’t run no more miles on the platinum reserve. They said no you hold on to it until your mom signs the papers which I knew she wouldn’t well guess what my mom didn’t agree to the finance numbers so she didn’t sign them. Well while all that was going on I still had the truck and running miles on it. The whole process took over a week because my mom lives out of town so it has to come back in the mail. Well when I turned the truck in it had over 900 miles on it by driving back and forth to work and going out of town. Well they were pissed off at me for bringing a brand new truck back with a bunch of miles. Well I told them to take it they didn’t listen to me so hey their finance managers and sales manager drop the ball on that then they try to blame it on me. Then they told me you will never be able to get out of your truck ever again. Guess what I was able to and got it finance with my name only. Too bad I had to go elsewhere to do great business and great customer service. When I say I will never do business with Courtesy Nissan again. Never. Even though I have a Nissan Pathfinder im taking it to another Nissan where I can get better customer service. Oh I forgot to tell u this one. Hey they appraised my Titan XD for $25,500. I owed $41,000 thousand which left me with $14,500 upside down well the platinum reserve had $7500 rebates on them so it knocked it down in half. Then I seen pictures online that they were going to sell my truck for $33,000. Now how in the world my truck is worth $25,500 and u selling my truck for $33,000. Im warning you folks go to another Nissan to purchase a vehicle. Stay away from these folks. Im warning you.