Courtesy Nissan - Service Center

All the service people that I had contact were great. I had a leaking tire checked and replaced for free thanks to the complementary coverage on my car. I also planned on having a 6 month checkup done I had a leaking tire checked and replaced for free thanks to the complementary coverage on my car. I also planned on having a 6 month checkup done so the day before I arranged for a 9:00AM appointment. I was not told of any delay, and at 11:00AM I checked with service, and was told that I was next in line to start on my car. At that point I requested that they just fix the tire and not do the checkup. I got my car back at 12:00AM. If appointments don't matter, the customer should be informed of that. If I set up an appointment, drive in customers should not be placed ahead of me. If there were that many people with appointments ahead of me, then something should be done with the scheduling system. Thank you, Ed Lee 214-282-4778 More

Awesome customer service. She was very nice and knowledgeable. I’ve purchased 4 vehicles from Courtesy. Always a great experience in sales and service. She was very nice and knowledgeable. I’ve purchased 4 vehicles from Courtesy. Always a great experience in sales and service. More

I would normally give this dealership 5 stars, but this time, something was working right. I waited longer than I have ever had to wait to see a service advisor. (I had an appointment.) I was told by 3 d time, something was working right. I waited longer than I have ever had to wait to see a service advisor. (I had an appointment.) I was told by 3 different people that he would be with me shortly. After 16 minutes, I had to go get someone to help me., I was the only car in the bay and those inside could clearly see me. Michael Johnson finally helped me get checked in and he was awesome, very apologetic about the other guy not ever coming. I also spoke to the Service Manager, Kaelyn, and she was very concerned and apologized repeatedly. Bottom line, the service I requested was completed quickly and Michael came to walk me out to my car. More

Robert was very helpful and friendly since I arrived more than 30 minutes before my scheduled appointment. The wait was short for oil change and tire rotation. than 30 minutes before my scheduled appointment. The wait was short for oil change and tire rotation. More

Very friendly people. THey do good work. Had to wait for a loong time for them to get started, but they got it done right. THey do good work. Had to wait for a loong time for them to get started, but they got it done right. More

Great experience from the marketing emails and correspondence to the service advisor (Joe) who was very friendly. Oil change was completed in the time interval shared when dropped off. Suggested s correspondence to the service advisor (Joe) who was very friendly. Oil change was completed in the time interval shared when dropped off. Suggested services were in line with my expectations, so I felt that the technician was through and honest. More

AMAZING SERVICE. WILL DEF COME BACK AND DEF RECOMMEND THEM. EVERY TIME WE COME HERE IT IS EXCELLENT SERVICE AND SUPER NICE PEOPLE! WILL DEF COME BACK AND DEF RECOMMEND THEM. EVERY TIME WE COME HERE IT IS EXCELLENT SERVICE AND SUPER NICE PEOPLE! More

Scott was very helpful, been here a few times and he always ddoes a terrific job! always ddoes a terrific job! More

The service that Michael gave was great. Made sure my car was taken care of, as well as informing me on the updates. Made sure my car was taken care of, as well as informing me on the updates. More

amazing service, I will definitely be back again! Scott was very helpful and kind to us. Scott was very helpful and kind to us. More