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Courtesy Nissan - Service Center

Richardson, TX

4.6
576 Reviews

576 Reviews of Courtesy Nissan - Service Center

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March 08, 2025

Shauna was a very helpful service coordinator! She went out of her way to make sure I was taken care of. More

by htbjr_75044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna
Mar 12, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 08, 2025

I have been with Courtesy Nissan going on 23 years now. I was impressed with Michael at the Richardson location. I appreciated his professionalism. More

by kengfoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Service Advisor
Mar 12, 2025 -

Courtesy Nissan responded

Kengfoster, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 07, 2025

Shauna was very friendly and helpful she answered my questions and I look forward to seeing you soon More

by akbar_ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms shauna
Mar 10, 2025 -

Courtesy Nissan responded

Akbar_ali, we are so pleased you enjoyed your visit to Courtesy Nissan! We hope to be of service to you again in the future. Best wishes, Courtesy Nissan

March 07, 2025

It was quick and easy but I received an email the next day for an oil change for $20 less than what I paid. That didn’t make me too happy. More

by hello_kitty224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Barajas
Mar 12, 2025 -

Courtesy Nissan responded

hello_kitty224, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Courtesy Nissan Service (972) 792-5657 ex 3030

March 07, 2025

Prices for repairs were high in estimate. Glad to get a thorough analysis of vehicle sand will have to pace repairs More

by Trgale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 07, 2025

At Courtesy Nissan I found great people, great service and confortable waiting area. Highly recommended. Thank you! More

by DP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel DeLeon
Mar 12, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 05, 2025

Scott Rupert is my fave advisor! He is always professional and listens to my issues with my car. Service to my car was taken care of and was returned to me at a time! No all day More

by angie.trujillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Courtesy Nissan responded

Angie.trujillo, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 05, 2025

I recently had an oil change at this dealership. My service advisor was Shauna Harris. She was helpful, professional and knowledgeable. More

by hardywhite7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
Mar 07, 2025 -

Courtesy Nissan responded

Hardywhite7777, we are so pleased you enjoyed your visit to Courtesy Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

March 04, 2025

Scott & service was great. Scott explained what was being done & any future service I will need. More

by Rdavila97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Courtesy Nissan responded

Rdavila97, we are so pleased you enjoyed your visit to Courtesy Nissan! We can't wait to see you again, have a great day.

March 04, 2025

The staff was very helpful and professional. They quickly serviced my vehicle. They also recommended different services for the future. More

by janet.gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Johnson Jr, Francisco Vera, Teresia Mabry, Derick Pham, Davis Truong
Mar 08, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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