Courtesy Nissan - Service Center
Richardson, TX
565 Reviews of Courtesy Nissan - Service Center
I scheduled a tire rotation online. I was able to get to my appointment earlier than the appointed time, but I was greeted and told that wasnt an issue at all. I was expecting to be t I was able to get to my appointment earlier than the appointed time, but I was greeted and told that wasnt an issue at all. I was expecting to be there for a couple of hours, so I brought my work stuff. Within 40 minutes of arriving, I received a text informing me the work was done and my car was ready to go! I got back time in my day that was totally unexpected. More
Overall the professionalism and keeping me informed was excellent. I also appreciate being dropped off and picked up by their shuttle. The worst part of my experience was that I have a slow leak in my ti excellent. I also appreciate being dropped off and picked up by their shuttle. The worst part of my experience was that I have a slow leak in my tire and the dealer said they checked the tire and tightened the valve stem. What they didn't tell me, that another company (tire company) told me was that I have a screw stuck in my tire. By not telling me that, they did a really bad job at assessing the obvious problem that even I could have found if I worked at a dealer. More
I am especially grateful for Scott’s expertise - he is professional, knowledgeable, reliable, honest, and personable. professional, knowledgeable, reliable, honest, and personable. More
They are quick honest and always do a good job. They don't pressure you into doing anything. I would recommend anyone to use them for service. They don't pressure you into doing anything. I would recommend anyone to use them for service. More
Scott is great at keeping you posted about your vehicle. I love that this dealership makes the recommendations and doesn't hound you to get all this added work; it's what has kept me coming back. I would ha I love that this dealership makes the recommendations and doesn't hound you to get all this added work; it's what has kept me coming back. I would have given the 5 stars for Courtesy Nissan, but they didn't wash my car when I was told they would. Next time I guess! More