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Courtesy Nissan - Service Center

Richardson, TX

4.6
564 Reviews

565 Reviews of Courtesy Nissan - Service Center

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February 06, 2025

I scheduled a tire rotation online. I was able to get to my appointment earlier than the appointed time, but I was greeted and told that wasnt an issue at all. I was expecting to be t More

by keith.herod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 05, 2025

Overall the professionalism and keeping me informed was excellent. I also appreciate being dropped off and picked up by their shuttle. The worst part of my experience was that I have a slow leak in my ti More

by fwilliams0721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Courtesy Nissan responded

Fwilliams0721, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 ex 3030 when you have a chance. Thank you, and we look forward to hearing from you.

February 04, 2025

Great service. On time and professional. The advisor was knowledgeable and experienced. I would recommend it to anyone More

by Leon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
Feb 10, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 04, 2025

I am especially grateful for Scott’s expertise - he is professional, knowledgeable, reliable, honest, and personable. More

by m-aileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Courtesy Nissan responded

M-aileen, it's experiences like yours that really keep us motivated! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 04, 2025

I could not have asked for a better experience, everything was smooth and the workers were so nice More

by piachonkinav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 07, 2025 -

Courtesy Nissan responded

Piachonkinav, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

February 04, 2025

Fast to get people in for dropping off their cars for service. My rep was Michael was friendly and helpful. More

by elizabeth.guia11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 07, 2025 -

Courtesy Nissan responded

Elizabeth.guia11, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 03, 2025

Very friendly took no more than normal very professional. and I had questions in which he helped. I wii go back. Thank you again More

by WALMA43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick Pham
Feb 07, 2025 -

Courtesy Nissan responded

Walma43, it's experiences like yours that really keep us motivated! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 03, 2025

They are quick honest and always do a good job. They don't pressure you into doing anything. I would recommend anyone to use them for service. More

by ryanflud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresia Mabry
Feb 07, 2025 -

Courtesy Nissan responded

Ryanflud, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 03, 2025

Awesome service! Teresia is the best! She is the reason I go here! Only Courtesy Nissan! More

by syxx5943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresia Mabry
Feb 07, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 03, 2025

Scott is great at keeping you posted about your vehicle. I love that this dealership makes the recommendations and doesn't hound you to get all this added work; it's what has kept me coming back. I would ha More

by karinalu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Courtesy Nissan responded

Karinalu, we are so pleased you enjoyed your visit to Courtesy Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

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