Courtesy Nissan - Service Center
Richardson, TX
564 Reviews of Courtesy Nissan - Service Center
The work on the car was done, and the car runs well. The reason I can't recommend Courtesy Nissan is because there was so little customer focus. 1. I brought the car in on a very cold day and was not The reason I can't recommend Courtesy Nissan is because there was so little customer focus. 1. I brought the car in on a very cold day and was not invited inside, but kept outside in the cold while the car was checked in. 2. The parts had to be ordered so it took 3 days to complete, but no loaner cars were available. I was told there was a 2 week wait for loaners. 3. I was quoted a price for the work, but when I picked up the car the price was higher by nearly $!00. 4. I was told they would have washed my car but the water was frozen. It just was not a customer friendly eperience. More
The service and the service attendant was very nice, however the wait time was ridiculous. I came in for a oil change at 9:00am and didn't leave until 1:32pm. however the wait time was ridiculous. I came in for a oil change at 9:00am and didn't leave until 1:32pm. More
Good - I appreciated the car wash as I had brine on my vehicle. Service was a bit slow but because I had no reservation, and it was Saturday I understood. vehicle. Service was a bit slow but because I had no reservation, and it was Saturday I understood. More
I have always been treated with courtesy and respect. the work has always been done properly, and they make sure to leave the car clean. When possible, I get a free carwash. the work has always been done properly, and they make sure to leave the car clean. When possible, I get a free carwash. More
They got me in fast and Davis Troung took care of me. I ask to have my car washed and vacuumed and it was done. He kept me up to date on repairs. Easy checkout. Thanks! I ask to have my car washed and vacuumed and it was done. He kept me up to date on repairs. Easy checkout. Thanks! More
I was totally positively surprised with my visit by the service department support. They were very explanatory about my problem and very clear about what they did. service department support. They were very explanatory about my problem and very clear about what they did. More