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Courtesy Nissan - Service Center

Richardson, TX

4.6
556 Reviews

556 Reviews of Courtesy Nissan - Service Center

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January 01, 2025

The service experience part was great! Teresia was friendly and easy to communicate with. I waited for a long time while my car was getting ready but I am confident with the work they did More

by adrianaendallas
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresia Mabry
Report | Print
Jan 09, 2025 -

Courtesy Nissan responded

Adrianaendallas, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Courtesy Nissan

January 01, 2025

Great experience with information being provided. It is always a good experience with our 7th car from this dealership. More

by BARTONBRENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim, our salesman, was great. This is our 7th Nissan vehicle from courtesy Nissan. And Jim was our salesman for each., Teresia Mabry
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Jan 09, 2025 -

Courtesy Nissan responded

Bartonbrent, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to see you soon!

December 31, 2024

My experience was great. The time it took was shorter than the ETA I was given. They’re always so professional there. More

by martaviahicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Isaac
Report | Print
Jan 03, 2025 -

Courtesy Nissan responded

Martaviahicks, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!

December 31, 2024

Everything went well doing my visit . My service advisor was very helpful during My visit More

by vaughna0731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresia Mabry
Report | Print
Jan 03, 2025 -

Courtesy Nissan responded

Hello Vaughna0731, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 31, 2024

It was a great experience. Derrick is very courteous and professional, he explained the process very well. Wait time wasn't bad. The waiting area is very comfortable and has a More

by mom141900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick Pham
Report | Print
Jan 02, 2025 -

Courtesy Nissan responded

Mom141900, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 31, 2024

Always get the job done in reasonable time. And I feel comfortable with the work they do. More

by tandormar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelton Isaac
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Jan 03, 2025 -

Courtesy Nissan responded

Tandormar, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out if there's anything additional we can do for you.

December 30, 2024

It’s always a pleasant experience when I come this dealership I s been coming here for years More

by octwoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Truong
Report | Print
Jan 01, 2025 -

Courtesy Nissan responded

Octwoods, reviews like this give us motivation and help us ensure we provide high-quality care. Until the next time we meet, take care!

December 30, 2024

The service department is well trained in diagnosing and repairing your vehicle in a timely and reliable manner. More

by gshanklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Truong
Report | Print
Jan 01, 2025 -

Courtesy Nissan responded

Gshanklin, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 29, 2024

Service advisor was very good and all work completed timely and satisfactory and recall items taken care of More

by olliephillips1
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 01, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 28, 2024

Worst place ever! Don’t ever buy a car here. These people lie to dam much and they don’t care More

by howiely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jan 03, 2025 -

Courtesy Nissan responded

Howiely, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 ex 3030 when you have a chance. Thank you, and we look forward to hearing from you.

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