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Courtesy Nissan - Service Center

Richardson, TX

4.6
614 Reviews

614 Reviews of Courtesy Nissan - Service Center

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May 25, 2025

Courtesy Nissan service is always nice & very efficient…this is why I only use them!! More

by cherim1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Courtesy Nissan responded

Hi! Thank you so much for your kind words and continued loyalty! We’re glad to hear that you consistently have a positive and efficient experience with our service team. It truly means a lot that you choose Courtesy Nissan. We look forward to serving you for many more visits to come!

May 24, 2025

Good quick, top quality service. They did a checkup on all components of my vehicle More

by justinlu1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2025 -

Courtesy Nissan responded

Hi we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

May 24, 2025

1st day in town, blew a tire. Got me in at 7am the next morning. Tire replaced, claim filed & had car back by 9am. Joseph was awesome to work with. More

by Prosperingsoul7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Courtesy Nissan responded

Hi! Thank you for the great feedback! We're glad we could help get you back on the road so quickly. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2025

We happy that we have Nissan the car is great Nissan service is always wonderful. We recommend Nissan for our families and friends. More

by asefnabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2025 -

Courtesy Nissan responded

Hi! Thank you so much for the kind words and your recommendation! We're thrilled to hear you're enjoying your Nissan and that our service continues to meet your expectations. It means a lot to us that you'd recommend us to your family and friends. We look forward to seeing you again for anything you need down the road!

May 23, 2025

Shauna is a great advisor. She communicates status and explains things well. She also looks out for the customer going to extra mile to help get discounts and avoid extra cos More

by Ryan Hickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2025 -

Courtesy Nissan responded

We appreciate your positive review about your recent experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Courtesy Nissan!

May 23, 2025

Scott is an excellent advisor. Work explained and done in a timely manner.Will definitely request him when I need service. More

by jeanne19415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2025 -

Courtesy Nissan responded

Hi! we're happy you found our staff to be so supportive during your experience here at Courtesy Nissan. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 23, 2025

It took long just for an oil change. Another customer left before me. Came after me. More

by working247_6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2025 -

Courtesy Nissan responded

Thank you for your feedback, and we're sorry to hear that your visit took longer than expected. We understand how valuable your time is, and we apologize for any inconvenience caused. Wait times can vary depending on the services each customer needs, but we’re always working to improve efficiency without compromising quality. We hope to serve you better in the future and appreciate you bringing this to our attention.

May 22, 2025

Dealership is good. Some of the people work there doesn’t have any people skills. More

by patriciaisaac663
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2025 -

Courtesy Nissan responded

Thank you for your feedback, we’re glad to hear you had a positive impression of the dealership overall. We're sorry to learn that some of our team members didn't meet your expectations in terms of customer service. Your input is valuable, and we’ll be using it to ensure we’re always improving. We appreciate your visit and hope to serve you even better in the future. Please feel free to give me a call at your earliest convenience, I'd love to know more about your experience. Angela Molina Owner Loyalty Manager Courtesy Nissan 972-792-5657

May 21, 2025

Great service very friendly people there willing to help They offered to truck washed and the price was good More

by bobsschille_bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2025 -

Courtesy Nissan responded

Thank you so much for the great feedback! We're happy to hear you had a positive experience with our team and appreciated the friendly service and great value. We look forward to helping you again in the future!

May 20, 2025

Service was good and quick and truck was clean when they gave it back to me More

by bobsschille_bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2025 -

Courtesy Nissan responded

Bobsschille_bob, we are so pleased you enjoyed your visit to Courtesy Nissan!

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