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Courtesy Nissan - Service Center

Richardson, TX

4.6
556 Reviews

556 Reviews of Courtesy Nissan - Service Center

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April 28, 2025

Scott kept me informed the entire time that I was there, he did a great job. More

by paggi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Courtesy Nissan responded

Paggi, we are so pleased you enjoyed your visit to Courtesy Nissan!

April 28, 2025

In my experience, Courtesy Nissan is not very good and seemingly a bit dishonest in their service department. They frequently recommend services that can easily be seen if they're needed simply by looking More

by Dustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lemmond Gannon
May 01, 2025 -

Courtesy Nissan responded

Dustin, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972)792-5657 when you have a chance. Thank you, and we look forward to hearing from you.

April 28, 2025

How many times do I have to do this? Talk to management already and told him no one listens, at this time everything all is good. More

by esth2910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Schille
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Courtesy Nissan responded

esth2910, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972)792-5657 when you have a chance. Thank you, and we look forward to hearing from you.

April 25, 2025

Service went well and I enjoyed working with Robert Schille very much. He's a gentleman and treated me well. Hope to work with him again. More

by jan.james0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 25, 2025

I have bought 3 cars from Courtesy, all of which were purchased with the assistance of Jim Dillman. Courtesy's service department took very good care of all my vehicles. More

by stimrmns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 24, 2025

Always easy to get an appointment, and the service advisors are all so friendly and courteous. I appreciate being treated like a repeat customer that I am. More

by chwilliams0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Barajas
Apr 30, 2025 -

Courtesy Nissan responded

Chwilliams0, we are very happy we could provide you with a positive experience!

April 24, 2025

The service was fast and good. The agent was attentive. My car came out cleaned. More

by luisdv0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Courtesy Nissan responded

Luisdv0, we are so pleased you enjoyed your visit to Courtesy Nissan!

April 24, 2025

Always a great experience getting car serviced at courtesy Nissan. Service advisor are great in the there work and prompt responses. More

by rohit.mishra13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akanimoh
Apr 30, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 24, 2025

I was provided excellent service by the agent. He was professional, and the service was completed as promised, plus the job was done right. More

by bsjsalcedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, can’t remember his name. I think it was AK.
Apr 30, 2025 -

Courtesy Nissan responded

Bsjsalcedo, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 24, 2025

Great customer service and great cars. I’ve bought 4 cars from this dealership and appreciate them always going above and beyond while taking care of me. More

by melrose817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!