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Courtesy Nissan - Service Center

Richardson, TX

4.6
564 Reviews

564 Reviews of Courtesy Nissan - Service Center

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December 04, 2024

The director who greeted me and Joe were awesome! Very friendly and professional. Very grateful for the excellent service and care. More

by erin.barrios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Courtesy Nissan responded

Thank you, Erin, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again, have a fantastic day!

December 04, 2024

Courtesy Nissan has always been quick and resposive to helping me when I needed it. I've been going to them now for the past 13-14 years. More

by leepalou822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Courtesy Nissan responded

Leepalou822, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

December 02, 2024

Joseph was very professional and knowledgeable. It was a sincere pleasure working with him.. You are very fortunate to have an employee like Joseph. They should be a lot like him. Thank you. More

by megrog618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Courtesy Nissan responded

Megrog618, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 02, 2024

Really great service and very happy with the time it took to finish in a fast pace. More

by marieghadban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 03, 2024 -

Courtesy Nissan responded

Marieghadban, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

November 29, 2024

Great experience. No issues excellent staff and waiting area. Will be coming back again. Thank you... More

by jeff_cedar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derick Pham
Dec 01, 2024 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 28, 2024

Trustworthy and honest about concerns for my car maintenance. Highly recommend. Very prompt and good communication. More

by danice.wolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Truong
Dec 01, 2024 -

Courtesy Nissan responded

Danice.wolfe, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

November 28, 2024

Been coming here for well over a decade, and in the past their service has been better than the others. This last visit has me second guessing returning, though. They now charge a 3% fee for credit card u More

by eric.small
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Isaac
Dec 01, 2024 -

Courtesy Nissan responded

Eric.small, we truly appreciate your honest feedback. Eric.small, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 231-2600 when you have a chance. Thank you, and we look forward to hearing from you.

November 27, 2024

As usual, I experienced topnotch service at Courtesy Nissan. I scheduled an appointment for routine maintenance. The service representative who worked with me kept me informed of progress. The multipoin More

by captainguyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Barajas
Dec 01, 2024 -

Courtesy Nissan responded

Captainguyb, we are so pleased you enjoyed your visit to Courtesy Nissan! We are always more than happy to assist you if anything else comes up. Take care!

November 27, 2024

The service at Courtesy Nissan Richardson was exceptional. The staff was quick, friendly, and kept me informed every step of the way with updates about my vehicle. I really appreciated their syst More

by René
Recommend Dealer
Yes
Employees Worked With
Shelton Isaac
Dec 01, 2024 -

Courtesy Nissan responded

René, it's experiences like yours that really keep us motivated! We are always more than happy to assist you if anything else comes up. Take care!

November 27, 2024

Good job but weren’t prompt in helping when I first pulled into the garage. And felt the service went extremely faster than in the past as I was told the mechanics leave at 5pm. I brought my car in a More

by vmundrake1331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Courtesy Nissan responded

Vmundrake1331, we really appreciate your feedback! We always strive to provide top quality service to every guest, from start to finish. Please reach out to us at (972)-792-5657 so we may address a few of your concerns. Thank you! we hope to hear from you soon!

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