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Courtesy Nissan - Service Center

Richardson, TX

4.6
657 Reviews

658 Reviews of Courtesy Nissan - Service Center

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December 09, 2024

Joseph Adams was my service person. He did an excellent job of keeping me informed. He was kind, personable, and knowledgeable. I did not meet he actual service mechanic but besides More

by sallywestrate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Octavia Frsnklin
Dec 12, 2024 -

Courtesy Nissan responded

Sallywestrate, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

December 09, 2024

Polite staff , got in early and I loved the free car wash. While waiting for oil change More

by ruthmbyrne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 12, 2024 -

Courtesy Nissan responded

Ruthmbyrne, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 09, 2024

No uber on Saturday? Really? And couldn’t tell me if I needed state inspection More

by jraulmorales09
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Dan Barajas
Dec 12, 2024 -

Courtesy Nissan responded

Jraulmorales09, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

December 09, 2024

You don’t offer your own texts. There is lying and cheating with the customers More

by masuboor11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Call me
Dec 12, 2024 -

Courtesy Nissan responded

Hi Masuboor11, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (972) 792-5657 EX 3030.

December 08, 2024

Service advisor Scott Rupert was very helpful into seeing by car was repaired quickly without having to wait a long time. Scott is alway polite and attentive, he make sure I’m aware of step by step what is b More

by Meeps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Courtesy Nissan responded

Meeps, it's experiences like yours that really keep us motivated! Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 08, 2024

Joe Adam's is very friendly, knowledgeable and helpful. He took care of everything what I need More

by psluke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Courtesy Nissan responded

Hello Psluke, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 07, 2024

Muy buen servicio, Personal amable, instalalaciones perfectas, en general todo muy bien, volveria otra vez. More

by gutierrezroberto198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Vera, Luis Cardenas, Nicholas Martinez
Dec 12, 2024 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 07, 2024

I presented a $1 coupon for Texas State vehicle inspection to my SA Joe. He told me I would have to make another purchase at the regular price to use the coupon. I showed him that there's no restri More

by judytruong80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Courtesy Nissan responded

Judytruong80, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 231-2600 when you have a chance. Thank you, and we look forward to hearing from you.

December 06, 2024

Mr. Rupert was very professional and attentive. He helped and informed me about all the details of my truck. More

by jairo4444.jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Courtesy Nissan responded

Jairo4444.jr, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 06, 2024

great experience with the customer service department, worked with me to stay within my budget More

by chip.pratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cardenas
Dec 12, 2024 -

Courtesy Nissan responded

Chip.pratt, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

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