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Courtesy Nissan - Service Center

Richardson, TX

4.6
614 Reviews

614 Reviews of Courtesy Nissan - Service Center

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May 15, 2025

Scott was quick and friendly! He got me in and out within his promised time! More

by jaidan418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 15, 2025

It was a great experience. Quick and easy thorough service. The shuttle transportation was very convenient. More

by kdavis1610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Courtesy Nissan responded

Kdavis1610, we are so pleased you enjoyed your visit to Courtesy Nissan!

May 19, 2025 -

Courtesy Nissan responded

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May 15, 2025

Very good service easy to get in and out. Cleaned truck made sure I didn’t need anything else More

by schille_bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 15, 2025

Service writer was polite however. Staff didn't seem yo know about coupons via email sent out by the dealership. So I didn't get full benefit of these offers More

by bev.starshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shauna Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Courtesy Nissan responded

Bev.starshine, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (9720 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

May 15, 2025

Very fast service the washed truck and try to make me buy anything they just offered i More

by bobsschille_bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Courtesy Nissan responded

Bobsschille_bob, we are so pleased you enjoyed your visit to Courtesy Nissan! We can't wait to see you again, have a great day.

May 15, 2025

My car 2011 Murano. First time check got code P101.replace MAF sensor. Charge $1025. Two weeks later runs 155 miles same problem same code coming.they checked said vacuu More

by jamesliu981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rupert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Adams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Harris
2.0
This rating includes all reviews, with more weight given to recent reviews.
Micheal Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schille
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Courtesy Nissan responded

Jamesliu981, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

May 15, 2025

Excellent service and attention is always a guarantee to take the cars to a specialized agency More

by Jorge Eduardo David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Courtesy Nissan responded

Jorge Eduardo David, we are so pleased you enjoyed your visit to Courtesy Nissan! We do hope we can be of assistance in the future. Take care!

May 14, 2025

It was cool & the tv was off thankfully. HGTV sucks the big one & the customers are sick of it. Give us Looney Tunes already. More

by ryanchavezdtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Courtesy Nissan responded

Ryanchavezdtx, we are so pleased you enjoyed your visit to Courtesy Nissan!

May 14, 2025

Courtesy Nissan has always taken care of my maintenance needs with exceptional service. Scott was prompt, courteous, and listened to my concerns about my vehicle maintenance. Very grateful. More

by CaffeinatedBeast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristen
May 23, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 14, 2025

Courtesy Nissan staff are always friendly and efficient. Recommend them highly if you're looking to buy or have your vehicle serviced. More

by rjbtexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Courtesy Nissan responded

Rjbtexas, we are so pleased you enjoyed your visit to Courtesy Nissan!

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