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Courtesy Nissan - Service Center

Richardson, TX

4.6
556 Reviews

556 Reviews of Courtesy Nissan - Service Center

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April 13, 2025

My service advisor was awesome. Mr. Akanimoh explained things clearly and informed me of what I could do in regards to payment if the necessary repairs exceeded what I was ready to More

by 7272lucia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akanimoh
Apr 16, 2025 -

Courtesy Nissan responded

7272lucia, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 13, 2025

It was not super bust and it took over an hour to get my car, when they brought to me that is when they “suggest sold” me on maintenance When I declined…. All of a sudden my car was ready Wouldn’t it hav More

by nosh1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Courtesy Nissan responded

Hello Nosh1121, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

April 12, 2025

I was there for two hours and you didn’t even start work on the vehicle until I said something. I took the day off, made an appointment, and still it was a mess. Then when someone finally hit on to changing More

by aimeeagee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shauna Harris
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Courtesy Nissan responded

Aimeeagee, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

April 11, 2025

He was knowledgeable very helpful and explained to me why I should change my transmission fluid i will always asked for Scott Rupert when I need my next Service done More

by daniela.harris45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 11, 2025

The service department provide excellent customer service. the work has been done quick and curtesy inspection is through, free carwash is nice. I am very happy with the result. More

by derekfu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 10, 2025

The guy who assisted me was good. Although yesterday I got an email from Nissan with an offer of $25 and a free key fob, wonder why it wasnt offered to me when I visited. But he was gr More

by LEVI C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Barajas, Ryan Wright
Apr 14, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 09, 2025

Excellent service. The repair job was completed in a timely manner, the waiting area was comfortable. The staff was very helpful. I was grateful for the carefully washe More

by linda.lovell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can't remember
Apr 11, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 09, 2025

Ryan Wright was such an amazing service advisor to work with. He made sure to communicate with me throughout my wait and handled everything with my warranty company. More

by Marsha H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Wright
Apr 12, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 08, 2025

Was doing 25k maintenance for my Rogue. Everything was done fast and well. Car wash was also nicely done. I am happy with pricing and service. More

by ib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Courtesy Nissan responded

Hello Ib, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Courtesy Nissan

April 08, 2025

I have no complaints. I am a longtime customer and I do not plan on taking my Nissan any where else for service. While waiting for routine service, my service advisor(s) More

by lolajohnson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Barajas
Apr 10, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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