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Courtesy Nissan - Service Center

Richardson, TX

4.6
619 Reviews

619 Reviews of Courtesy Nissan - Service Center

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May 12, 2025

Everything was good . Except for the shuttle driver. He was non compliant. I said thank you going and coming and received zero response. More

by Rodneybarber76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
May 15, 2025 -

Courtesy Nissan responded

Rodneybarber76, we regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (972) 792-5657 EX 3030

May 10, 2025

The team at courtesy worked hard to get my repair done before I had to drive 2200 miles to Oregon. More

by paulfanfootball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Harris
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 09, 2025

I have been a customer for over 4 years and have never had a negative experience. More

by gregbcogdell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Courtesy Nissan responded

Gregbcogdell, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Courtesy Nissan!

May 09, 2025

Great service and good price. Service advisor or honest and not pushy unnecessarily.waiting area was really good as well More

by Golfer2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 07, 2025

I’m writing this review to express my complete frustration with the way the Wholesale Parts Department handles warranty claims. Unlike every other dealership I’ve dealt with, Courtesy Nissan refus More

by SherB
Recommend Dealer
No
Employees Worked With
Joe Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Schvab
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Courtesy Nissan responded

Sherb, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

May 06, 2025

Service was phenomenal. Micheal did a great job. Made the entire process easy and seamless. More

by dbaucham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 06, 2025

Fast friendly service. Scott was helpful and professional. Great experience and I will definitely be back More

by tburchett03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Courtesy Nissan responded

Tburchett03, we are so pleased you enjoyed your visit to Courtesy Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

May 06, 2025

Customer for the past 31 years. Service has been consistently honest and done right. You need to clean up your customer waiting area. Get the television working, have working free b More

by oberg.larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Courtesy Nissan responded

Oberg.larry, it's experiences like yours that really keep us motivated! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 06, 2025

Great experience with my advisor. Went above and beyond with service and communication. Completed the service within a couple of hours and got me out quick! More

by kevindoyle32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 06, 2025

AK! Is the best service provider and he’s the only person that’ll take it to at Nissan. He always makes sure my car is taken care of & he is up & honest. More

by lrod621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AK
May 09, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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