Courtesy Nissan - Service Center
Richardson, TX
559 Reviews of Courtesy Nissan - Service Center
I would normally give this dealership 5 stars, but this time, something was working right. I waited longer than I have ever had to wait to see a service advisor. (I had an appointment.) I was told by 3 d time, something was working right. I waited longer than I have ever had to wait to see a service advisor. (I had an appointment.) I was told by 3 different people that he would be with me shortly. After 16 minutes, I had to go get someone to help me., I was the only car in the bay and those inside could clearly see me. Michael Johnson finally helped me get checked in and he was awesome, very apologetic about the other guy not ever coming. I also spoke to the Service Manager, Kaelyn, and she was very concerned and apologized repeatedly. Bottom line, the service I requested was completed quickly and Michael came to walk me out to my car. More
Great experience from the marketing emails and correspondence to the service advisor (Joe) who was very friendly. Oil change was completed in the time interval shared when dropped off. Suggested s correspondence to the service advisor (Joe) who was very friendly. Oil change was completed in the time interval shared when dropped off. Suggested services were in line with my expectations, so I felt that the technician was through and honest. More
AMAZING SERVICE. WILL DEF COME BACK AND DEF RECOMMEND THEM. EVERY TIME WE COME HERE IT IS EXCELLENT SERVICE AND SUPER NICE PEOPLE! WILL DEF COME BACK AND DEF RECOMMEND THEM. EVERY TIME WE COME HERE IT IS EXCELLENT SERVICE AND SUPER NICE PEOPLE! More
Scott was very helpful, been here a few times and he always ddoes a terrific job! always ddoes a terrific job! More
Very friendly people. THey do good work. Had to wait for a loong time for them to get started, but they got it done right. THey do good work. Had to wait for a loong time for them to get started, but they got it done right. More
The service that Michael gave was great. Made sure my car was taken care of, as well as informing me on the updates. Made sure my car was taken care of, as well as informing me on the updates. More
amazing service, I will definitely be back again! Scott was very helpful and kind to us. Scott was very helpful and kind to us. More
Ryan and everyone that I interacted with were top of the line: friendly, knowledgeable & customer aware. I highly recommend this dealership!!! line: friendly, knowledgeable & customer aware. I highly recommend this dealership!!! More
the dealership is okay, I use them regularly, last visit was not the best, but they are okay. was not the best, but they are okay. More