
Courtesy Subaru
Rapid City, SD
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76 Reviews of Courtesy Subaru
Great service, timely, vert courteous, helpful and through. I would recommend this dealership and Subaru to anyone considering purchasing a new car. through. I would recommend this dealership and Subaru to anyone considering purchasing a new car. More
Courtesy Subaru is the dealership that a customer hopes to find for the purchase of their new vehicle. No pressure sales, just a fine product. This is it, this is what it does! The rest is history. 4th Out to find for the purchase of their new vehicle. No pressure sales, just a fine product. This is it, this is what it does! The rest is history. 4th Outback I have purchased from Courtesy. First 3 I lived in Ga at the time of purchase. 4th Outback I resided in Eastern SD. More
It's a very clean and friendly Dealership the salesmen are awesome not like other dealers that keep pushing you to buy I'd buy from these guys again for sure are awesome not like other dealers that keep pushing you to buy I'd buy from these guys again for sure More
Courtesy Subaru quoted me $959 for my 30K warranty check on a 2024 Outback XT that I purchased from Courtesy. I called twice, my wife called once, they would not quote the warranty check alone. I made an on a 2024 Outback XT that I purchased from Courtesy. I called twice, my wife called once, they would not quote the warranty check alone. I made an appointment with Schwab Subaru in Denver as I previously purchased an Outback from them. Schwab scheduled me to provide a no cost 30K warranty check and sign off. My wife called the Sales Manager at Courtesy who intervened and they performed the 30K warranty check with one of two free oil changes I had not yet used. I will never take the car to them for anything but warranty work and only if I am forced to. My wife and I are old and they tried to take advantage of us in my opinion and from my point of view. I am selling the Subaru and getting a Toyota, Menholt Toyota has been fantastic with my Tacoma and has never charged for any warranty inspection. There was no pre-service walk around at Courtesy, there was no post service explanation of what they may or may not have found. I am in Rapid City and Courtesy is the only Subaru dealer. Since I plan on living here another five years or so I am selling the Subaru. Treat me like a revenue unit once, shame on you. Treat me like a revenue unit twice, shame on me. Toyota has at least always treated me with respect and never tried to take advantage of me. More
I live 100 miles from the Subaru dealer in Rapid City, SD. I left my car there for repair and I was aware, as I drove back the 100 miles, that the car was not repaired. After I got home, I called the Se SD. I left my car there for repair and I was aware, as I drove back the 100 miles, that the car was not repaired. After I got home, I called the Service Manager at the dealership and explained what had happened. He sent a man with a loaner (the 100 miles), left the loaner, picked up my car had it driven back the 100 miles, repaired my car, returned it to me AND made an allowance on the repair costs. I call that "The Subaru Difference". I don't believe any other dealer would have gone to that measure to make me satisfied. That was Courtesy Subara in Rapid City, SD. If they don't deserve a Five-Star rating, then no on does. More
I entered a 5 star rating for the following reasons. The showroom is spotless,their staff exceedingly friendly, all questions relating to the vehicle, financing and operation of the vehicle were answered The showroom is spotless,their staff exceedingly friendly, all questions relating to the vehicle, financing and operation of the vehicle were answered. This is a far cry from dealers and sales staff I had worked with in the past. You see I have had 43 years experience in the auto industry prior to my purchase and am really impressed by Courtesy Subaru ! More