Courtesy Volvo of Scottsdale

5 Star Service Every Time My husband and I were incredibly lucky to have Courtesy Volvo open their doors right around the time we had narrowed down our search for the perfect f My husband and I were incredibly lucky to have Courtesy Volvo open their doors right around the time we had narrowed down our search for the perfect family vehicle - the Volvo XC90. The entire transaction with Ed Himes and Jeremy Sarnataro was an easy, no pressure experience. We were introduced to the service manager Armand Slason and our service advisor Jud White who were both incredibly knowledgable and had several years in the industry. Bucky Bethancourt in parts helped me order the Volvo booster seat that fit my daughters weight and it arrived the very next day! Jud has been available to answer questions I have had from time to time with my vehicle. When I ended up with a cracked windshield within the first few months of ownership, Jud and Armand arranged a windshield replacement for me and even set me up with a courtesy vehicle because my windshield had to be ordered and it was a weekend (cracks spread quickly in the AZ heat and as a realtor I practically live in my vehicle!). They took care of everything and were great about communication throughout. Before I knew it, it was time for my first oil change (10,000mi for Volvo's). I brought my vehicle in, received the warm welcome the service department always has and they had me in and out in no time at all! Fast forward to yesterday... I was driving on the freeway when a truck lost a bucket of paint, which splattered the entire side of my car. My first thought was "I have to call Jud to see what I should do!" He said to bring it in and they would take a look. Next thing I knew, my car was back to sparkling new and Ed had even filled my gas tank up! I cannot thank the Courtesy Volvo service department enough for all that they do (and maybe for saving me from a panic attack yesterday). From sales to service, you are not just a commission check at this dealership. They truly care about forging relationships and keeping people Volvo owners for life! I won't ever purchase a vehicle anywhere else and wouldn't think twice about bringing my vehicle elsewhere for service! I could not be anymore happy with my experience or my vehicle choice! More

Smooth car-buying experience Robby had the car I was interested in ready when I pulled up, and didn’t waste any time convincing me to look at other vehicles. While I wish the “hag Robby had the car I was interested in ready when I pulled up, and didn’t waste any time convincing me to look at other vehicles. While I wish the “haggling” aspect could be removed from car buying, I understand that this is part of buying a car, and they are a business. Robby made the process as pleasant as possible. We also worked with Jeremy in finance and he was very informative on warranty options, and was a very nice guy. They were also able to detail an area of the car with a small stain, and I appreciated that. Overall, it was smooth great experience. More

No pressure sales I had a very pleasant experience purchasing my new car. Ed was very helpful and informative. The transaction did take a bit longer than I had hoped bu I had a very pleasant experience purchasing my new car. Ed was very helpful and informative. The transaction did take a bit longer than I had hoped but my overall satisfaction is a 5 Star! I would highly recommend Courtesy Volvo of Scottsdale More

great!! Robby helped me find a great car at a great price! Very glad he was able to help me and work with my tight budget! Robby helped me find a great car at a great price! Very glad he was able to help me and work with my tight budget! More

Great experience Robby and Nate were great sales reps. No pressure! No kidding! If you want to buy a car and have straight forward reps, give these guys a try. Robby and Nate were great sales reps. No pressure! No kidding! If you want to buy a car and have straight forward reps, give these guys a try. More

GREAT CUSTOMER SERVICE I would like to give a huge shout out to Nancy and Jason for taking great care of me. I left with my dream car thanks to you guys. Nancy was AWESOME a I would like to give a huge shout out to Nancy and Jason for taking great care of me. I left with my dream car thanks to you guys. Nancy was AWESOME at answering all of my questions and taking all of my worries away. Jason communicated well with me and fixed all of my paper work in less than 15 min. They both made it easy to work with. The process was smooth and quick. Great customer service! If you're looking for a car of your dreams definitely check them out. More

Very cordial and courtesy like it’s name The sale person, David Blankenship, was a pleasure to meet. He was very informative and passionate about Volvo. He was extremely helpful with buying The sale person, David Blankenship, was a pleasure to meet. He was very informative and passionate about Volvo. He was extremely helpful with buying car. More

Service Representative Judson White We drive farther to have Judson be our service tech. The Volvo dealership nearest to us shut down and we tried the next nearest dealership in Gilbert. We drive farther to have Judson be our service tech. The Volvo dealership nearest to us shut down and we tried the next nearest dealership in Gilbert. No one there treated us the way Jud used to at the Tempe dealership. We finally tracked Jud to the Scottsdale Volvo dealership and we drive twice as far to have him service our Volvo. He’s courteous, fair, and is always looking out for our best interests. He’s a priceless asset to Courtesy Volvo of Scottsdale. More

Pleasant Experience Buying A New Car. I first found Mike Davis while looking at cars online. When I got to the dealership Mike was with another customer so Dave Blankinship helped me. Th I first found Mike Davis while looking at cars online. When I got to the dealership Mike was with another customer so Dave Blankinship helped me. There was no jealousy or fighting for your business that you find at other dealerships. Dave was a pleasure to work with. He showed me several cars, let me drive each one and explained all the options. He later found the exact car I was looking for and called to tell me. When I arrived the car was detailed, looked beautiful and ready to go. Dave got me the price I was able to pay and closed the deal with no hassles. Great dealership and great bunch of people. More

Excellent service Excellent customer service. Very good price on our new Volvo. Our salesperson Scott was honest and cared about our concerns. Clean dealership. Again e Excellent customer service. Very good price on our new Volvo. Our salesperson Scott was honest and cared about our concerns. Clean dealership. Again exceptional customer service. Highly recommend doing business with them. More