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Courtesy Volvo of Scottsdale
Scottsdale, AZ
1,194 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale.
The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers.
Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,194 reviews
January 25, 2020
Great job by Jud. We love our Volvo! Glad the dealership is so close to our office. Make getting regular maintenance a breeze! Couldn’t be happier! job by Jud. We love our Volvo! Glad the dealership is so close to our office. Make getting regular maintenance a breeze! Couldn’t be happier! More
by cbenjamin0
Verified CustomerEmployees Worked With
January 22, 2020
Very Happy I can't thank everyone in the dealership for making my experience absolutely wonderful. The surprise on my husbands face was amazing right down to th I can't thank everyone in the dealership for making my experience absolutely wonderful. The surprise on my husbands face was amazing right down to the bow that was placed on the roof of the car. I would with great pleasure recommend all the people that I dealt with. A special Thank You to Johnathan for all our conversations and keeping my surprise a secret.. Signed "Completely Happy Customers" More
by Lavineteam2
Employees Worked With
Jonny Ramirez
January 21, 2020
Have had to take my vehicle in three times for an issue covered by warranty. Each time, the crew is very efficient. However, they still haven’t fixed the problem. I think this will require some more in-dep covered by warranty. Each time, the crew is very efficient. However, they still haven’t fixed the problem. I think this will require some more in-depth troubleshooting that may be beyond the experience level of the mechanics. Not sure. More
by thester12
Employees Worked With
Kyle Closter
January 21, 2020
Judd always does a great job. Never too busy to explain all the details of the proposed service. Very courteous, pleasant and never rushed leaving me with any questions. He is a gem. all the details of the proposed service. Very courteous, pleasant and never rushed leaving me with any questions. He is a gem. More
by Rateper
Employees Worked With
January 20, 2020
Jud always does a great job making sure my XC90 keeps running. I had an issue with a window not going back up. Although it was expensive to fix I appreciate Jud ordering the part and fixing it the next d running. I had an issue with a window not going back up. Although it was expensive to fix I appreciate Jud ordering the part and fixing it the next day More
by tomschipperaz
Employees Worked With
January 20, 2020
Jud was great as usual! Service was completed earlier than promised. Was able to get a last minute appointment on Friday and car was done by 11 on Saturday. than promised. Was able to get a last minute appointment on Friday and car was done by 11 on Saturday. More
by SANDLLUFT
January 20, 2020
We started coming to Courtesy Volvo with our car when we moved to Az. Since, we've purchased a new XC60 and recently a S60 sedan after our 2012 S60 was totaled. We had amazing customer service from previous moved to Az. Since, we've purchased a new XC60 and recently a S60 sedan after our 2012 S60 was totaled. We had amazing customer service from previous purchase with Jake. The last purchase was very disappointing with Sean. After agreeing to the purchase we saw Drew, who is amazing, but Sean went to another couple and we were 'handed off' to another salesman. I know he was new, but we've never been treated like that at Volvo or Mercedes dealerships! My husband comes in and everyone says hello and the service dept is wonderful!! My husband was in last Friday and Sean just walked right past him without a greeting...not smart business on his part. He certainly won't have our return business but others there will..he has alot to learn in the customer service aspect of selling automobiles! As a dealership 99% is great business! More
by Jim
Employees Worked With
Other Employees :
Drew Luis, Andy Sammis, Tim Raspiller, Sean Steele
January 20, 2020
Johnny was Our sales men he was really nice and very helpful I would recommend him to any one that comes here or any one who hasn’t came here... he went above and beyond to make sure we got the best dea helpful I would recommend him to any one that comes here or any one who hasn’t came here... he went above and beyond to make sure we got the best deal possible and didn’t leave with out a car ... he m More
by Eareal2525
Employees Worked With
Jonny Ramirez
January 19, 2020
unbelievable great people to work with ...the salesman ...frank mcknight .... was good...the best i have dealt with... very knowledgeable,,,,, no presssure ... great people to work with ...the salesman ...frank mcknight .... was good...the best i have dealt with... very knowledgeable,,,,, no presssure ...the car sold itself ...... and the whole team bent over backwards to make the purchase work..... i spent 20 years in sales and to say i was impressed !!!!!!!!!!!!!1 More
by chrys
Employees Worked With
Frank McKnight, Marcus Watkins
January 18, 2020
Art Scharff was great to work with, both over email and in person. He listened to what we were looking for and answered all our questions. We would highly recommend! in person. He listened to what we were looking for and answered all our questions. We would highly recommend! More
by Blanks1323
Employees Worked With
Art Scharff, Brock Roulier
