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Courtesy Volvo of Scottsdale
Scottsdale, AZ
1,187 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale.
The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers.
Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,187 reviews
February 09, 2023
Jud in the service department is the most knowledgeable and fun service guy I’ve ever met. I got a new XC90 and he helped me with my dog gate and having my Polestar installed. Communication was top notch a and fun service guy I’ve ever met. I got a new XC90 and he helped me with my dog gate and having my Polestar installed. Communication was top notch and the installation was quick! Wish he were my service guy back home. More
by Flynn.Jessica
Employees Worked With
Helpful January 26, 2023
Went in for an oil change…. Died on the way home, water pouring out from under the dash… Cars done…trashed. First time using this dealership. 2005 v50 106k on the motor. Died on the way home, water pouring out from under the dash… Cars done…trashed. First time using this dealership. 2005 v50 106k on the motor. Lean not on your own understanding…. <>< More
by Volvo4salenorun
Employees Worked With
January 25, 2023
Chris was very professional. Communication of what my XC90 needed was prompt and reasonable. Thank you. Communication of what my XC90 needed was prompt and reasonable. Thank you. More
by Tom
January 25, 2023
Excellent service dept. Jud White does a great job with customer service. Even the lady who's a receptionist at the desk in the sales showroom is a peach. Jud White does a great job with customer service. Even the lady who's a receptionist at the desk in the sales showroom is a peach. More
by Mandyzmom
January 23, 2023
The service department takes great care of my S60, and Jud White, my service advisor, always makes me feel like I'm the most important customer there. Those are the two reasons I always get any necessary Jud White, my service advisor, always makes me feel like I'm the most important customer there. Those are the two reasons I always get any necessary service for my car done at Courtesy Volvo. A comfortable, spacious waiting area, and a sparkling clean ladies' room are pluses, too. More
by Mandyzmom
December 30, 2022
Dealerships are all the same and play the same games. Just when you hope you found a place that may be different. They pulled the same stuff. This isn't a comment on the people. The people were fine and Just when you hope you found a place that may be different. They pulled the same stuff. This isn't a comment on the people. The people were fine and kind. It's really just an issue of the sales tactics dealerships employ that are dishonest and not in good faith negotiation. Luckily as a consumer I get to choose where I spend my money and I'm happy to say I found a Volvo at another dealership who didn't play games. This review was made at the end of 2022 and I expect tactics will change as the market continues to shift as dealerships will be fighting for every sale. More
by AZCarBuyer
Employees Worked With
December 28, 2022
Christopher Dee was extremely helpful, insightful, and honest! The facility is great and the service is exceptional! honest! The facility is great and the service is exceptional! More
by Sam
Employees Worked With
December 10, 2022
From the moment I walked on the lot Mendell Ward was AMAZING! His professionalism and customer service was beyond extraordinary! This was the easiest and quickest car buying experience I have ever had. AMAZING! His professionalism and customer service was beyond extraordinary! This was the easiest and quickest car buying experience I have ever had. Dana Miller the finance manager was also very kind, professional and moved the process along expeditiously! I can’t thank them both enough for a very pleasurable car buying experience. More
by Wowens
Employees Worked With
Mendell Ward and Dana Miller
