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Courtesy Volvo of Scottsdale
Scottsdale, AZ
1,195 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale.
The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers.
Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,195 reviews
June 17, 2019
We had a great experience at Courtesy VOLVO! My wife and I traveled 45 mins from Buckeye to work with Ben Weinberg. He did a great job with our budget. We would recommend him to anyone in the val My wife and I traveled 45 mins from Buckeye to work with Ben Weinberg. He did a great job with our budget. We would recommend him to anyone in the valley looking to purchase a car. More
by Visbal2794
Employees Worked With
Brock Roulier, Ben Weinberg
June 16, 2019
Courtesy Volvo is tops I had mistakenly made my service appointment at another dealer but Andy Sammis took me in right away. He was accommodating, friendly and professional I had mistakenly made my service appointment at another dealer but Andy Sammis took me in right away. He was accommodating, friendly and professional. Thanks! More
by Sshummer
Verified CustomerEmployees Worked With
Andy Sammis
June 16, 2019
Very responsive. Quick, seem less service. I walked in without an appointment and they got me in the same day. I walked out with a fully serviced car. I feel my family will be safe in the ca I walked in without an appointment and they got me in the same day. I walked out with a fully serviced car. I feel my family will be safe in the car. More
by Czopek03
Employees Worked With
Andy Sammis
June 16, 2019
Professional, personable, no time wasted. After inquiring with multiple other dealerships it was such a relief to find the staff at Courtesy Volvo of Scottsdale. Getting me financed and in a After inquiring with multiple other dealerships it was such a relief to find the staff at Courtesy Volvo of Scottsdale. Getting me financed and in a car in less than 8 hours was no easy feat for Ed Himes and associates. My fair credit score didn't slow them down. The family atmosphere at Courtesy Volvo made me feel right at home. I paid a fair price for a used sedan that was in outstandingly good condition, received more for my trade in than it was worth clearly. Making the car buying experience simple and stress free was their goal. It sure feels good to be respected and treated with such warmth. Thanks again Ed and crew. We will be back next time we're looking for a new or used vehicle. R. Bailey More
by RUSSB
Employees Worked With
Ed Himes, Mike Cerreta, Tim Raspiller
June 16, 2019
High Cost/Estimate I had taken my car into Volvo in March of 2019 for an issue with the air which was blowing hot on the passenger side. It was fixed, but then at the e I had taken my car into Volvo in March of 2019 for an issue with the air which was blowing hot on the passenger side. It was fixed, but then at the end of May, the driver's side started doing the same thing. I took it into Volvo. The car was now out of warranty. (2 1/2 months later). I was then quoted $1,380 + tax to fix the issue with the air. I didn't feel right about this estimate. I took it to another shop. All of the mechanics were ASE certified. They received the part and the cost was $600 less than what I was quoted from Volvo and I had my car back the next day. My air has never felt colder since I purchased the car. More
by Jen
Employees Worked With
June 15, 2019
Excellent with Jud White and Vince Great discussion with service personnel. We reviewed the engine mount issues and selected what needed to be done. Also found linkage adjustment need Great discussion with service personnel. We reviewed the engine mount issues and selected what needed to be done. Also found linkage adjustment needed. Very satisfied More
by m.mcichaelb
June 15, 2019
Amazing Customer Service! It was a wonderful expérience! Courtesy Volvo went the extra mile during my first car purchase with the dealership. Not only was Tim knowledgeable as It was a wonderful expérience! Courtesy Volvo went the extra mile during my first car purchase with the dealership. Not only was Tim knowledgeable as well as very friendly he was also kind and patient. I am still in disbelief as to how quickly the process is at Courtesy Volvo; I was on and out in just a few hours!!! I will definitely recommend Courtesy Volvo to friends and family!! More
by zhebbron
Employees Worked With
Misty Gunter, Tim Raspiller, Timothy Totaro
June 14, 2019
Recall repair I was able to get an appointment quickly. They are efficient and there is a comfortable place to wait. Service completed in timely manner. Would re I was able to get an appointment quickly. They are efficient and there is a comfortable place to wait. Service completed in timely manner. Would recommend to others More
by Bbennetthirsch
Employees Worked With
Can’t remember the name of service rep but he was very nice
June 14, 2019
Oil change plus checking on sounds coming from below car Jud did a great job. Very knowledgeable and friendly. Provided transportation back and forth from service center to my office. Explained the nois Jud did a great job. Very knowledgeable and friendly. Provided transportation back and forth from service center to my office. Explained the noise issue to may satisfaaction. 😁 More
by Kathy h
Employees Worked With
June 14, 2019
Great. Came in for 10k mile scheduled maintenance. Andy put a new battery in the key fob at no extra expense which was great. Only issue I had is that the Came in for 10k mile scheduled maintenance. Andy put a new battery in the key fob at no extra expense which was great. Only issue I had is that there is a plastic piece that is loose/cracked by the lift-gate on the car that I asked to have repaired/replaced. When I got home I realized it had not been done. Just a slight oversight by the service team. More
by Gskemp
Employees Worked With
Andy Sammis
