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Courtesy Volvo of Scottsdale

Scottsdale, AZ

4.7
1,195 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale. The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers. Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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4001 N 89th St

Scottsdale, AZ

85251

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Showing 1,195 reviews

June 14, 2019

Worth the drive! Jud in the service department is great! Explains everything thoroughly and is very conscientious. After being a loyal customer to the Volvo dealer 3 m More

by Chandlercarguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2019 -

Courtesy Volvo of Scottsdale responded

chandlercarguy Thank you for the great review. I was elated to read that Jud White and the team went above and beyond to make sure that you felt well taken care of. We look forward to the next time that we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

June 13, 2019

Armand took care of business. Came to this Volvo dealer and left with a used Chevy Cruze. Decided to get the warranty and was glad I did when it threw a code 2 days after I got it. More

by JoshuaH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armand Slason
Jun 29, 2019 -

Courtesy Volvo of Scottsdale responded

JoshuaH Thank you for taking the time to leave this 5-star review. I was elated to read that Armand Slason and the team worked to make sure all you wishes and needs were met. We greatly appreciate your recommendations and look forward to assisting you and your friends and family with any next car purchases or future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

June 13, 2019

Entire process took less than 3 hours. We were leaning towards an S60 T5 Momentum. Courtesy Volvo was offering a special promo through Costco's Auto Program. We registered online for the pr More

by Satisfied Volvo Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kameron West, Drew Luis, Carmen Cabrera
Jun 29, 2019 -

Courtesy Volvo of Scottsdale responded

Satisfied Volvo Owner Thank you for taking the time to leave this glowing review. I was over the moon to read that Carmen Cabrera and Kameron West went above and beyond to make sure that you felt well taken care of and well informed throughout your car buying process. We look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

June 12, 2019

Blown starter fuse and empty thumb drive file GPS service (Kahu?) we did not subscribe to when we purchased the car caused a blown fuse which completely shut down the car engine and stranded my hu More

by Happy Sonic owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armand Slason , Mike Cerreta, Ben Weinberg, Andy Sammis
Jun 29, 2019 -

Courtesy Volvo of Scottsdale responded

Happy Sonic Owner Thank you for the positive review. I was thrilled to read that the team has taken such great care of you and made sure to correct all issues. We look forward to working with you again. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

June 10, 2019

Great service & communication, by advisor. Ability to communicate by text was very beneficial. Timely updates throughout the service of my vehicle allowed me to better arrange my business sch More

by rlambo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Sammis
Jun 11, 2019 -

Courtesy Volvo of Scottsdale responded

rlambo Thank you for the kind words. I was elated to read that Andy Sammis and the team have taken such great care of you by being informative, efficient, and thoughtful of your time needs. We look forward to working with you again. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

June 09, 2019

Great Experience! Chris Dee was terrific! He was extremely diligent, organized and knowledgeable about my car. It was a pleasure working with Drew in finance. My overa More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Luis, Christopher Dee
Jun 11, 2019 -

Courtesy Volvo of Scottsdale responded

Linda Thank you for the 5-star review. I was thrilled to read that Chris Dee and Drew Luis made your car buying experience great by being kind, knowledgeable, and professional. We look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

June 08, 2019

Purchased New XC90 T8 Experience at Courtesy Volvo was outstanding. The entire Team spearheaded by our sales rep Chris Dee delivered the best buying experience I have ever More

by H.Quan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty Gunter, Christopher Dee
Jun 11, 2019 -

Courtesy Volvo of Scottsdale responded

H.Quan Thank you for the positive feedback. I was pleased to read that Chris Dee and the team made this your best car buying experience ever, wow. We greatly look forward to working with you again in the future. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

June 08, 2019

Thank you Jake for the seamless car buying experience! After visiting two other dealerships, we stopped at Courtesy Volvo of Scottsdale. We were greeted immediately by Jacob with a friendly hello. We had d More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Luis, Jacob Kannada
Jun 11, 2019 -

Courtesy Volvo of Scottsdale responded

Michael Thank you for taking the time to leave this glowing review. I was over the moon to read that Jacob Kannada has taken such great care of you and your family by being attentive, kind, and knowledgeable. We greatly appreciate your recommendations and look forward to assisting you and your friends and family with any next car purchases. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

June 08, 2019

Disappointed We bought a 2019 XC90, we were sold on the fact that if we downloaded the Volvo app the GPS would operate the same way as the Volvo gps download in o More

by crouch.scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jacob Kannada
June 08, 2019

Dead battery Jud consistently provides us with excellent service. He is a pleasure to work with, and we know that he will take care if us when we need car help. More

by 1XCvirginia!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2019 -

Courtesy Volvo of Scottsdale responded

1XCvirginia Thank you for the positive review. I was pleased to read that Jud White has earned your trust and loyalty to service your car. We will work hard in the future to earn your 5-star rating on pricing. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

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