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Courtesy Volvo of Scottsdale
Scottsdale, AZ
1,193 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale.
The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers.
Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,193 reviews
April 03, 2019
I purchased a Volvo because of the incredible service Frank was amazing and has continued to be even after my purchase! Everyone made the experience easy, without pressure and mostly importantly they made Frank was amazing and has continued to be even after my purchase! Everyone made the experience easy, without pressure and mostly importantly they made me feel comfortable. More
by cassiemarmas
Verified CustomerEmployees Worked With
Frank McKnight, Cory Fair, Drew Luis
April 03, 2019
Ram 1500 I felt that courtesy Volvo cared a lot for their customer. My truck stayed for over a week and a half. I would have liked the communication about my t I felt that courtesy Volvo cared a lot for their customer. My truck stayed for over a week and a half. I would have liked the communication about my truck to be better where I received a call every day on the progress but I had to call in order to find out. Overall, service was great and I was taken care of. More
by edryan1
Employees Worked With
Mike Cerreta, Nick Bakaleinikoff
April 03, 2019
Awesome Dealership My wife and I just bought our second vehicle from Courtesy Volvo Scottsdale and we were treated like family, they have the Best Customer Service in Ar My wife and I just bought our second vehicle from Courtesy Volvo Scottsdale and we were treated like family, they have the Best Customer Service in Arizona! More
by jwudad
Employees Worked With
Jud White, Daniel Morgan, Mike Cerreta
April 01, 2019
Service visit Easy to make an appointment. They took my car right in. Text application used for keeping me informed of status. Explained what they found and made re Easy to make an appointment. They took my car right in. Text application used for keeping me informed of status. Explained what they found and made recommendations if additional items needed. Very courteous and professional. More
by Mwinkler
Employees Worked With
April 01, 2019
Initial service This was my first tour service for my 2016 (new to me) Volvo XC 90. Good experience. Comfortable surroundings if you must wait. Brian was friendly and This was my first tour service for my 2016 (new to me) Volvo XC 90. Good experience. Comfortable surroundings if you must wait. Brian was friendly and accommodating More
by KP
Employees Worked With
Brian Lawrence
March 31, 2019
Great service Had gone to Gilbert Volvo for a problem with my car, and not only did they not fix it, they made it worse. Scottsdale Volvo recognized the problem and Had gone to Gilbert Volvo for a problem with my car, and not only did they not fix it, they made it worse. Scottsdale Volvo recognized the problem and fixed it and thoroughly explained what the problem was. Also got an extended warranty through Scottsdale Volvo after comparing plans and prices. so much better service and fair pricing at Scottsdale Volvo. Would highly recommend! More
by RML
March 28, 2019
Terrific I trust Brian to make sure my car gets a great service. In fact, I like him so much that I followed him to courtesy Volvo from the other Volvo shop. I trust Brian to make sure my car gets a great service. In fact, I like him so much that I followed him to courtesy Volvo from the other Volvo shop. More
by Jteets
Employees Worked With
Brian Lawrence
March 28, 2019
Courtesy Volvo Service department is top notch. I took my Volvo S60 T5 for an oil change and a maintenance check up. Everyone in the service department is very helpful and extremely courteous. I wa I took my Volvo S60 T5 for an oil change and a maintenance check up. Everyone in the service department is very helpful and extremely courteous. I was assigned to Jud who took care of everything; Vince did the test drive to properly address my concerns and answer all my questions. Nice to be greeted with a smile and to deal with people who don't waste our time. The service area is well maintained and the staff and mechanics know and love their Volvos! I recommend Courtesy Volvo of Scottsdale Service department very highly, and I would even take my other vehicle to these guys!!! More
by Zvolvoracer
Employees Worked With
Other Employees :
Daniel Morgan, Brock Roulier, Jesse Llanez
March 28, 2019
Great service Excellent thanks to all for the great work and dealing with me Much appreciatef. This is too long a survey. Please cut it down so I can go back to Excellent thanks to all for the great work and dealing with me Much appreciatef. This is too long a survey. Please cut it down so I can go back to my next appointment More
by raundie
Employees Worked With
Brock Roulier, Mike Cerreta, Ben Weinberg
March 28, 2019
AC not working Courtesy Volvo is my go to for a service on my XC 70. Recently the air conditioner stopped blowing cold. I brought it in. They quickly diagnose the is Courtesy Volvo is my go to for a service on my XC 70. Recently the air conditioner stopped blowing cold. I brought it in. They quickly diagnose the issue ordered the part and had me up and running the next day. In the meanwhile I had a terrific beautiful loaner car. J courtesy Volvo is my go to for a service on my XC 70. Recently the air-conditioner stopped blowing cold. I brought it in. They quickly diagnosed the issue ordered the part and had me up and running the next day. In the meanwhile I had a terrific beautiful loaner car. Jud kept me well updated on status. They take great care of their customers and you always know what to expect. More
by hartjl
Employees Worked With
