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Courtesy Volvo of Scottsdale

Scottsdale, AZ

4.7
1,194 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale. The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers. Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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4001 N 89th St

Scottsdale, AZ

85251

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Showing 1,194 reviews

February 17, 2019

Battery and Oil Change They got me in fast and were very helpful.... I needed oil change and new battery, and, they washed my car when they were done. More

by MLW23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2019 -

Courtesy Volvo of Scottsdale responded

MLW23, Thank you for the great review of Jud White in our service department. We appreciate the high remarks and look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

February 17, 2019

Once again, teated like family Armand Slason and Brian Lawrence could not be more accomodating. They always go the extra mile and this time I got a Valenine box of Chocolate ( It w More

by nancyhollack14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence, Armand Slason
Feb 19, 2019 -

Courtesy Volvo of Scottsdale responded

nancyhollack14, Thank you for the awesome 5-star review. I was elated to read that Brian Lawrence and Armand Slason in service have made you feel a part of the Courtesy Family. We appreciate your trust and loyalty in our service team and look forward to assisting you with any future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

February 15, 2019

great experience Great experience, very friendly and great staff. Andrew Caron rocks. Went over the vehicle with my wife and I very thoroughly. I would go back for sur More

by twoodunc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2019 -

Courtesy Volvo of Scottsdale responded

twoodunc, Thank you for the awesome review. I was elated to read that Andrew Caron made this a great experience by being friendly and thorough. Congratulations on your new VOLVO. We greatly appreciate your recommendations and look forward to helping you and your friends and family with any next car purchases or future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

February 15, 2019

Service My service adviser was courteous and informative. The service on my vehicle was performed in a timely manner and at a reasonable cost. I will return More

by dnajr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lawrence, Mike Cerreta
Feb 19, 2019 -

Courtesy Volvo of Scottsdale responded

dnajr, Thank you for the excellent 5-star review. I was so thrilled to read that Brian Lawrence and the team have taken such great care of you by being efficient and fair in pricing. We greatly look forward to assisting you with any future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

February 14, 2019

Service Department The service dept has been wonderful to deal with. Even though I didn’t purchase my car there, they have been extremely courteous and helpful. More

by Bbennetthirsch
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence
Feb 19, 2019 -

Courtesy Volvo of Scottsdale responded

Bbennetthirsch, Thank you for the kind words. It is always excellent to read that our service team has earned the trust and loyalty of another customer. We look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

February 14, 2019

Friendly and Fast Always welcoming even at the last minute. They always get done quickly and fix whatever it is I need. i appreciate their promptness and their great cu More

by Billiegirl21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Morgan
Feb 19, 2019 -

Courtesy Volvo of Scottsdale responded

Billiegirl21, Thank you for the excellent review. It was awesome to read that the Courtesy team has earned your trust to always get things done quickly and done well. We greatly look forward to working with you again in the future. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

February 14, 2019

Helpful Service! Brian in service is very professional and trustworthy! I know that whenever I bring my car to Brian it is going to be an excellent experience. More

by Volvo11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence
Feb 19, 2019 -

Courtesy Volvo of Scottsdale responded

Volvo11, Thank you for the 5-star review. I was so pleased to read that Brian Lawrence has taken such great care of you by being professional and honest. We look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

February 14, 2019

Great customer experience Judd and Brian werr Great! Professional and courteous and paid close attention to detail. The service dept fulfilled all of my needs. Great job all ar More

by JK480
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lawrence
Feb 19, 2019 -

Courtesy Volvo of Scottsdale responded

JK480, Thank you for the kind words. I was so thrilled to read that Jud White and Brian Lawrence have taken such great care of you and your car by paying attention to detail and being courteous. We look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

February 14, 2019

Judd is awesome! Always a great experience working with Jud. I really appreciate all the hard work and how quickly they are able to get everything completed. Thanks ag More

by Beth Lindner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2019 -

Courtesy Volvo of Scottsdale responded

Beth Lindner, Thank you for the positive feedback. I was elated to read that Jud White is always so great to do business with and works hard to be efficient. We look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

February 14, 2019

Friendly, accurate, and professional The phone call i made to set up an appointment was easy. The service rep Judd was very profesional and friendly. The work/diag was accurate. More

by LINDEWITTPALASS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2019 -

Courtesy Volvo of Scottsdale responded

LINDEWITTPALASS, Thank you for the kind words and 5-star rating. I was so pleased to read that Jud White made your service experience easy, pleasant, and professional. We look forward to the next time we may work with you. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

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