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Courtesy Volvo of Scottsdale

Scottsdale, AZ

4.7
1,194 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale. The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers. Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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4001 N 89th St

Scottsdale, AZ

85251

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Showing 1,194 reviews

January 01, 2019

Unprofessional sales staff I ended up buying a new Volvo at another dealership as the result of the juvenile and unprofessional behavior of two sales staff. In short, I was More

by PRC Volvo
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sales Staff
Jan 02, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for your feedback as it is very important for us to use and train our staff. I apologize your experience with us was not 5 Star as we strive for every experience to be. As a family owned dealership we pride ourselves on our service and ability to build quality lasting relationships with our customers. I would like an opportunity at a second chance to represent our dealership and our way of doing business. If you would like to visit us in the next few days, I would like to offer a second delivery here with us as well as a personal introduction to our entire service staff. Please reach out to myself or Jason Church to continue the feedback and allow us the opportunity to rebuild our relationship with you. My direct line is 480-291-5107 and my email address is JSarnataro@courtesyautomotivegroup.com. Thank you, Jeremy Sarnataro

December 31, 2018

You will not be disappointed My wife & I decided to visit Courtesy Volvo of Scottsdale and was greeted upon arrival with friendly associates. As we walked in the showroom, we were More

by AZ2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davis, Ben Brown, Brock Roulier, Drew Luis
Jan 02, 2019 -

Courtesy Volvo of Scottsdale responded

AZ2019, Thank you for the kind words. I was thrilled to read that Brock Roulier, Mike Davis, and Ben Brown have earned your 5-star rating by being professional and welcoming. I also appreciate your compliments on our new dealership's appearance. We look forward to the next time we may assist you with another car purchase or future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 31, 2018

Great experience. Frank was awesome. Very attentive and helpful. He helped us find the right car and made sure anything that needed fixing was taken care of. More

by Samkat928
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence, Frank McKnight, Mike Cerreta
Jan 02, 2019 -

Courtesy Volvo of Scottsdale responded

Samkat928, Thank you for the awesome feedback. I was so pleased to read that Frank McKnight made your car buying experience great by being attentive and knowledgeable. We look forward to helping you with a next car purchases or future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 29, 2018

Great customer service, no heavy sales pitch Nick was a great sales person. He was patient as we drove car after car and looked at endless options. He explained all the gadgets and options in a More

by Smartzoom19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Sarnataro, Mike Cerreta, Nick Bakaleinikoff
Jan 02, 2019 -

Courtesy Volvo of Scottsdale responded

Smartzoom19, Thank you for the awesome 5-star review. It was excellent to read that Nick Bakaleinikoff has taken such great care of you by being patient and knowledgeable. I am even more pleased to read that we were able to turn around your poor experience at a different VOLVO dealership and earn your trust in the brand and business. We look forward to working with you in the future on a next VOLVO purchase or any service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 29, 2018

The Best Experience I’ve Ever Had In My Life! The whole experience of looking to buying the car was effortless, the people who worked there really cares about your needs and delivers 110%! Amazing More

by Nikki824
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Sarnataro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lawrence, Mike Cerreta, Drew Luis, Jacob Kannada
Jan 02, 2019 -

Courtesy Volvo of Scottsdale responded

Nikki824, Thank you so much for the glowing review. I am over the moon to read that this was your best car buying experience ever, wow. We greatly appreciate your recommendations and look forward to helping you and your friends and family with any next car purchases or future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 27, 2018

Exelente Un exelente servicio El Personal Se Porto Muy Amable Desde Que Llegue. Muchas Gracias Por Ayudarme Robby Y Misty. Quede Muy Contenta Con Su Ayuda. More

by Norma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Rossi, Misty Gunter
December 27, 2018

Great sales person Frank was very helpful and knowledgeable about the vehicle. He worked to understand our objectives and showed us how to get the best deal. I would str More

by Lmkelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank McKnight, Cory Fair, Mike Cerreta
Dec 29, 2018 -

Courtesy Volvo of Scottsdale responded

Lmkelly, Thank you for the awesome feedback. I was so thrilled to read that Frank McKnight has taken such great care of you by being knowledgeable and understanding. We greatly appreciate your recommendations and look forward to assisting you and your friends and family with any next car purchases or future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 23, 2018

Happy car owner What a great experience! We have been working with Kameron trying to find the perfect vehicle for us. He was very knowledgeable and extremely helpful. More

by Dianna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Fair, Kameron West, Drew Luis
Dec 29, 2018 -

Courtesy Volvo of Scottsdale responded

Dianna, Thank you for the 5-star review. It was excellent to read that Kameron West has made this car buying experience easy and pleasant, while making sure your perfect fit was found in a car. We greatly appreciate your recommendations of Kameron and the Courtesy Team. We look forward to helping you and your friends and family with any next car purchases. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 18, 2018

My experience at Volvo in Scottsdale was amazing !! The customer service was fantastic, personnel was professional and dealership is brand new . This dealership really knows how to get you the car you More

by Llloonakjdhrb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisabeth Garland, Jorge Loreto, Mike Cerreta, Chazz Gallardo
Dec 19, 2018 -

Courtesy Volvo of Scottsdale responded

Llloonakjdhrb, Thank you for the kind words. I was over the moon to read that the entire Courtesy team have taken such great care of you and made sure this was an easy and professional car buying process. We look forward to helping you with any next car purchases or future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 16, 2018

Friendly and very easy to deal. Very relaxed atmosphere. Friendly and very easy to deal with. Very relaxed environment. Everyone was very knowledgeable and provided all needed informion. It was also nice More

by Belowradar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Rossi, Mike Cerreta
Dec 19, 2018 -

Courtesy Volvo of Scottsdale responded

Belowradar, Thank you for the awesome review. It is excellent to read that Robby Rossi in sales and Mike Cerreta in finance worked to make sure your car buying experience was relaxed and efficient by being friendly and honest. We look forward to working with you in the future on a next car purchase or any service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

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