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Courtesy Volvo of Scottsdale

Scottsdale, AZ

4.7
1,194 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale. The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers. Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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4001 N 89th St

Scottsdale, AZ

85251

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Showing 1,194 reviews

December 11, 2018

Most relaxed car buying experience!!! The moment my wife and I arrived Steve treated us with a calm and friendly approach. He gave us the time to make multiple test drives on the 2 cars we More

by Craig and Marney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Perry, Brock Roulier
Dec 12, 2018 -

Courtesy Volvo of Scottsdale responded

Craig and Marney, Thank you for the excellent feedback. I was over the moon to read that Steve Perry and Brock Roulier have gone above and beyond to make sure your buying experience was pleasant by being friendly and well-informed. It makes me even more happy to read that Steve Perry and the team have made you feel welcome and a part of the Courtesy Family. We look forward to assisting you with any next car purchases. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 09, 2018

Excellent Every thing about courtesy Volvo Scottsdale is just excellent their only concern is customer satisfaction. And they go above and beyond to make sure More

by Gtz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davis, Brock Roulier, Mike Cerreta
Dec 12, 2018 -

Courtesy Volvo of Scottsdale responded

Gtz, Thank you for the kind words. I was elated to read that Mike Davis and Brock Roulier in sales and Mike Cerreta in finance have worked hard to make sure you are satisfied and went above and beyond to meet all your car buying needs and wishes. We look forward to the next time we may assist you with purchasing a car, or any future service repairs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 07, 2018

Buyer beware I purchased a 2018 Range Rover. They were nice at first. When i did the test drive i noticed the navigation wasnt working the salesman told me the sd More

by Sophia
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cory Fair, Chazz Gallardo
Jan 30, 2019 -

Courtesy Volvo of Scottsdale responded

Sophia, I know my team has reached out and I hope all the issues you highlight were resolved. If not please contact me at jchurch@courtesyautomotivegroup.com. Regards Jason Church General Manager Courtesy Volvo of Scottsdale.

December 06, 2018

The Best Dealership Ever From the first time I visited Courtesy Volvo the service has been exemplary. They are customer focused in every department. I have had the good fortu More

by VolvoCustomer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence, Bucky Bethancourt, Ed Himes, Cory Fair, Mike Cerreta
Dec 12, 2018 -

Courtesy Volvo of Scottsdale responded

VolvoCustomer1, Thank you for the excellent 5-star review. I was thrilled to read that Ed Himes in sales and Brian Lawrence in service have made your experiences with us exemplary, wow. Congratulations on your new VOLVO. I was even more pleased to read that we have earned your trust and loyalty in the sales and service business. We greatly appreciate the recommendations and look forward to helping you and your friends and family with any next car purchases or future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 01, 2018

A very fair non-stressful experience good people All of those you come in contact with at this dealership treat you fairly respectfully non-stressful this is a unique experience as I have been purcha More

by HossvMan
Friendliness
Recommend Dealer
Yes
Employees Worked With
Her name is not listed here Finance girl....., Cory Fair, Nick Bakaleinikoff
Dec 12, 2018 -

Courtesy Volvo of Scottsdale responded

HossvMan, Thank you for taking the time to leave this awesome feedback. I was over the moon to read that Nick Bakaleinikoff and Cory Fair in sales and Misty Gunter in finance have taken such great care of you to make sure your car buying process was fair, respectful, and stress-free. We greatly appreciate the recommendations and look forward to helping you and your friends and family with any next car purchases. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 01, 2018

Totally recommend Great customer service from Nick. Very easy to deal with, did not have to haggle pricing and would buy another car from him in the future. More

by Chillid30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Bakaleinikoff
Dec 12, 2018 -

Courtesy Volvo of Scottsdale responded

Chillid30, Thank you for the kind words. It is excellent to read that Nick Bakaleinikoff and the team have taken such great care of you by being honest and easy to deal with. We look forward to helping you with that future car purchase or any other service needs you may have. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

November 29, 2018

Great Experience I had a great experience purchasing my new Volvo. The sales person David is extremely knowledgeable and friendly, Brock sales manager was straight for More

by Sandbox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Blankinship, Brock Roulier, Drew Luis
Dec 12, 2018 -

Courtesy Volvo of Scottsdale responded

Sandbox, Thank you taking the time to leave this excellent review. Congratulations on your new VOLVO. I was thrilled to read that David Blankinship and Brock Roulier in sales and Drew Luis in finance made this a simple and pressure-free experience for you. We look forward to assisting you with any next car purchases or future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

November 29, 2018

Buying Process Made Easy! I admit that I was not looking forward to the process of purchasing another vehicle. But everyone at Courtesy Volvo made that process so incredibly e More

by stitcher, brenda3456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Himes, Cory Fair, Mike Cerreta, Chazz Gallardo
Dec 12, 2018 -

Courtesy Volvo of Scottsdale responded

stitcher, brenda3456, Thank you for leaving this great 5-star review. It was awesome to read that Ed Himes and the team have made your car buying process easy, pressure-free, and well-informed. We greatly appreciate your recommendations and look forward to assisting you and your friends and family with any next car purchases or future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

November 29, 2018

Very pleased! Mike Davis was amazing. He made my truck buying experiance easy, quick and made sure i was taken care of. I would highly recommend him and Scottsdale More

by Boomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davis, Brock Roulier, Mike Cerreta
Dec 12, 2018 -

Courtesy Volvo of Scottsdale responded

Boomer, Thank you for the 5-star feedback. I was elated to read that Mike Davis and Brock Roulier have taken such great care of you and made your experience quick and easy. We greatly appreciate the recommendations and look forward to assisting you and your friends and family with any next car purchases. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

November 29, 2018

Awesome Product Specialist I stopped by to view your new inventory and was greeted by Ed Himes. I must tell you this is the best experience in my 65 years of buying cars. Edwa More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Himes
Dec 12, 2018 -

Courtesy Volvo of Scottsdale responded

Rudy Bickel, Thank you for the kind words, this was an awesome review to read. I was over the moon to read that Ed Himes has made this your best car buying experience in 65 years, wow thank you thank you. Congratulations on your new VOLVO. We greatly appreciate your recommendations and look forward to helping you and your friends and family with any next car purchases or future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

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