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Courtesy Volvo of Scottsdale - Service Center
Scottsdale, AZ
378 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, and today leads the organization as President of Courtesy Automotive. He is joined by his two sons, Mark Gruwell, General Manager of Courtesy San Diego, Scott Gruwell General Manager of Courtesy Chevrolet in Phoenix and his son in law, Jason Church, who is the General Manager of the new Courtesy VOLVO of Scottsdale.
The Courtesy family has three generations of ownership and is excited to add the VOLVO brand to the Courtesy Group. With the amazing line up of new VOLVO products, and the Courtesy reputation of looking after our customers, we look forward to serving the Valley's VOLVO customers.
Construction started in January, 2017 and with a completed store ready to open in August 2017. The family is excited to offer a full line up of new VOLVO cars and SUVs serving the Scottsdale, Phoenix and Paradise Valley areas at first. Courtesy VOLVO of Scottsdale will offer a complete line up of Certified Used VOLVOs, as we have a heritage of supporting and promoting the benefits of a strong Certified program to our customers.
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This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
378 Reviews of Courtesy Volvo of Scottsdale - Service Center
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December 07, 2017
Impeccable service and knowledge Jud has been my service advisor for many years; I won’t take my car to anyone else. Friendly, thorough, and informative. I’ll take my car in and when Jud has been my service advisor for many years; I won’t take my car to anyone else. Friendly, thorough, and informative. I’ll take my car in and when I pick it up there’s times he’s taken the extra step to take care of recalls that I wasn’t even aware of! He’s always got your back. On a recent visit, he even convinced me to upgrade to new XC90 and I love it! Walked me through all the reasons from safety features to just plain cool features. :) More
by V4life_82
Employees Worked With
Helpful December 07, 2017
Best Service Advisor for 12 years running Jud has been my service advisor for 12 plus years. I've owned 3 Volvo's during this time and all have been maintained with Jud. I wont take my vehicle Jud has been my service advisor for 12 plus years. I've owned 3 Volvo's during this time and all have been maintained with Jud. I wont take my vehicles to anyone else for service. Jud treats my family as his own, and continuously takes care of any concerns we have. I take Jud at his word, and know he's got my family's best interest in mind when servicing our vehicles. Thank You Jud More
by ThinBlueLineDriver
December 07, 2017
He's like one of the family! I've been taking my Volvo XC90 in for service with Jud for close to 10 years. At the time, he worked for another dealer. After years of excellent cust I've been taking my Volvo XC90 in for service with Jud for close to 10 years. At the time, he worked for another dealer. After years of excellent customer service and honesty, I was so loyal to him that when I called to make a service appointment and found that he was no longer with the original dealership, I called around to the others until I found him. He knows his stuff, and does everything in within his power (sometimes it seems like more), to give you the best experience. He makes you feel like a friend. Jud comes HIGHLY RECOMMENDED. More
by BSmith
Employees Worked With
December 07, 2017
Unparalleled Jud is the consummate professional. He always tells you the straight answer -- with no bias. We have followed him from dealership to dealership just Jud is the consummate professional. He always tells you the straight answer -- with no bias. We have followed him from dealership to dealership just because he is so good. More
by JefK
Employees Worked With
December 05, 2017
Wonderful to have this Dealership in Scottsdale It is wonderful to have this new dealership close to home. For these last few years it has been very difficult to get quality Volvo service without d It is wonderful to have this new dealership close to home. For these last few years it has been very difficult to get quality Volvo service without driving a long way. Also the people I dealt with were kind and helpful to me personally since I am not very mobile. More
by Desert Driver
Employees Worked With
Brian Lawrence
November 22, 2017
I cant believe it I had a very disturbing experience a couple of saturdays ago when I droppped my vehicle off at the dealer for what I had hoped would be a simple repai I had a very disturbing experience a couple of saturdays ago when I droppped my vehicle off at the dealer for what I had hoped would be a simple repair and return but it ended up going south and nothing but a waste of my time was accomplished. Frustrated about the Service and attention I received I filled out the survey that the dealer sent me and expected it to end up in the round file otherwise none as the garbage. I got an unexpected call a few days later from Armand. The service manager what an breathe of fresh. Air this guy. Really. Understands the concept customer service maybe even Wrote the BOOK he clearly went above and beyond from the initial phone contact to the completion of the work that needed to be done. Because the way he handle me there was never a doubt that it would be handled with class and perfection More
by Lpm61lpm
Employees Worked With
Armand Slason
November 20, 2017
Excellent customer service! We love our XC90 which was purchased through the OSD program...highly recommended! But we had a very poor purchasing experience at another valley deal We love our XC90 which was purchased through the OSD program...highly recommended! But we had a very poor purchasing experience at another valley dealer. From the first time we brought it in for service at Courtesy, we have enjoyed every minute. Brian is the perfect example of exceptional customer service. The technicians have been great even with dumb questions about how to understand the A/C haha. I only wish it was closer to us in Queen Creek :). More
by KG
Employees Worked With
Brian Lawrence
November 17, 2017
service excellent customer service, They forgot to give a loner car, and the service manager heard me and step in and gave me his loner. great service . Ev excellent customer service, They forgot to give a loner car, and the service manager heard me and step in and gave me his loner. great service . Everyone was great. Thank you More
by melvyn Heller
Employees Worked With
Brian Lawrence, Armand Slason
November 07, 2017
A+ Customer service!! Im here on vacation for a few weeks and needed an oil change on my corvette. I Talked to Armand and he got me in right away. Jud did the service for m Im here on vacation for a few weeks and needed an oil change on my corvette. I Talked to Armand and he got me in right away. Jud did the service for me and found a couple other things that needed attention that I hadn't even though of checking yet. I am beyond impressed with the quality of the customer service and the service center is state of the art! Cant express enough how much I would recommend these guys to anybody needing service work!! More
by smitty427
October 17, 2017
experience as a new customer I recently started using the service center at Courtesy Volvo in Scottsdale for servicing our 2013 XC-70. The dealership is totally new and modern, t I recently started using the service center at Courtesy Volvo in Scottsdale for servicing our 2013 XC-70. The dealership is totally new and modern, the write-up area is not only attractive but provides a clear view into the work shop[ area. I found the write-up staff, service manager and technicians to be the best i have ever experienced. I encourage you to try this Volvo store for all of your needs. More
by fredrn
Employees Worked With
Brian Lawrence
