Courvelle Toyota
Opelousas, LA
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Showing 11 service reviews
Going Back for Things not Checked and Repaired The first time a tire sensor went out on my way home on the tire that was changed at the dealership. I went back and after another one and a half hour The first time a tire sensor went out on my way home on the tire that was changed at the dealership. I went back and after another one and a half hours of waiting was told that they didn't have the sensor in stock. The second time I ended up with oil smudges on my seats. The check sheet had all check marks in the green. When I return to my house and pull up in my driveway a nice gentlemen stopped to tell me that one of my rear break lights wasn't working. So they didn't check my lights either. Now I wonder if they even checked my filters or anything else. Went back and the service manager fixed the break light for free. Yes, my car is 10 years old, but I bought it at this dealership and have been a regular customer for these 10 years. If they don't want to work on it any more they can refuse it. But until then, I expect them be honest on the work they perform, which they are NOT. More
Courteous and Proffessional Excellent service, and very good sales experience with Derrick in internet sales. Service was for my Toyota Tacoma and sales inquiry was for a new To Excellent service, and very good sales experience with Derrick in internet sales. Service was for my Toyota Tacoma and sales inquiry was for a new Toyota Highlander. More
Rebecca at Courvelle and entire team are awesome from sales I would like to personally thank the staff at Courvelle we have bought 5 vehicle from dealership and they remain family oriented and courteous that’s I would like to personally thank the staff at Courvelle we have bought 5 vehicle from dealership and they remain family oriented and courteous that’s what Courvelle stands for keep up the good work More
Great Customer Service! I had the pleasure of working with Mr. Mark to purchase a brand new vehicle from Courvelle Toyota this May! He was able to get me everything I wanted I had the pleasure of working with Mr. Mark to purchase a brand new vehicle from Courvelle Toyota this May! He was able to get me everything I wanted in this vehicle in one day! 6 + months later an unfortunate circumstance occurred requiring service. I was very fortunate to have Patrick, whom provided the BEST customer service, in the service department. He fixed an error of someone else’s in his department very quickly and without hesitation with true professionalism! I will gladly continue to drive 20-30 mins out of my way to have my vehicle serviced by Courvelle Toyota! Thank you again Patrick! More
good service they always do their best and I am very satisfied with the service they did on my car and I feel safe driving it ,they have been taking care of it for they always do their best and I am very satisfied with the service they did on my car and I feel safe driving it ,they have been taking care of it for 11 years More
Wouldn't go anywhere else for service with my Toyota Avalon Courvelle is the best dealership for sales and service! I don't mind driving from Lafayette for friendly, courteous, and professional employees. Peggy Courvelle is the best dealership for sales and service! I don't mind driving from Lafayette for friendly, courteous, and professional employees. Peggy is the best! More
Toyota's Best Dealership I will always refer my friends to Courvelle Toyota because of their excellent customer service. They love to sell you one of their vehicles but the be I will always refer my friends to Courvelle Toyota because of their excellent customer service. They love to sell you one of their vehicles but the best part is that they want you to be happy with your vehicle after the sale. They have proven that every time I go in for service. I have never been disappointed. More
Super service My wife and I purchased an Avalon from another dealership with all kinds of promises. Needless to say it was just hype. After a year or so we visited My wife and I purchased an Avalon from another dealership with all kinds of promises. Needless to say it was just hype. After a year or so we visited Courvelle Toyota and found what a real dealership was about. Very, very courteous and exceptional service. Just think what would have happened if we had purchased it from them! Thanks, I know where my next one will be from. More
Great Service, Friendly, professional service I always receive Great Service, Very Friendly, Very Professional, I always recommend this dealership to anyone who is shopping for a vehicle. Super co I always receive Great Service, Very Friendly, Very Professional, I always recommend this dealership to anyone who is shopping for a vehicle. Super convenient for me with the service dept open on Saturdays!!! More
Great Service All the Way Around! Have owned Toyota Tundra since 2000 and bought 2 Camrys since . Renewing these vehicles are in the future but want to keep them longer since they are Have owned Toyota Tundra since 2000 and bought 2 Camrys since . Renewing these vehicles are in the future but want to keep them longer since they are so dependable. Will definitely go to Courvelle Toyota because we cannot speak enough about the quality & dependability of Toyota vehicles and the professional, knowledgeable, courteous, helpful, trustworthy, friendly staff that is exceptional at Courvelle Toyota! Why would anyone go elsewhere for purchasing a vehicle????? We like the fact that the service manager informs us of what needs to be fixed or replaced during routine service visits and what we can expect to replace or repair in future visits. We are not pressured to do anything we don't want to do and there is no guess wok about the costs involved. There are no surprises, only facts. We want to drive a vehicle that is safe and they help us to insure that our vehicle is maintained with safety in mind at all times. We do not believe we would have had satisfactory service from our vehicles if it were not for the exceptional staff of the service department. They want to sell you a good vehicle and know it is an important purchase. They want you to be satisfied and help you get as much service out of it as possible. They accomplish what they set out to do. More

