113 Reviews of Covert Cadillac Bee Cave - Service Center
Sale of the vehicle was good. However, my experience with the service department was disappointing. Low communication, and did not thoroughly address the major issue. However, my experience with the service department was disappointing. Low communication, and did not thoroughly address the major issue. More
The technician couldn’t duplicate or hear the issue it was in for and so they did nothing. I asked for a second opinion and none was given. Needless to say, soon after I drove off the problem rose up agai was in for and so they did nothing. I asked for a second opinion and none was given. Needless to say, soon after I drove off the problem rose up again More
From the Sales folks, to the service department (Shout out to Jennifer), xxxx, even the finance department, folks here are great. They take pride in their work and it shows. out to Jennifer), xxxx, even the finance department, folks here are great. They take pride in their work and it shows. More
Customer service from Matt L. was excellent! All issues are fixed. Loaner car was available both times within a couple days! Thank you ! Will be coming back! was excellent! All issues are fixed. Loaner car was available both times within a couple days! Thank you ! Will be coming back! More
Went in for an oil change/detail. ...coolant leak discovered, repairs made, had a minor issue after, but was handled with white glove treatment...tow, loaner, same day service. The wh ...coolant leak discovered, repairs made, had a minor issue after, but was handled with white glove treatment...tow, loaner, same day service. The whole crew, from service reception, service rep, Wade Higginbotham, they just all took good care of me, a loyal Cadillac owner. Thank you Covert Cadillac for always taking care of me and my XT6... More
The Cadillac service department there was amazing! Throughout the process of getting services done the communication about my vehicle was clear and timely. The entire team was friendly, helpful and ma Throughout the process of getting services done the communication about my vehicle was clear and timely. The entire team was friendly, helpful and made our family feel welcomed. Their facility is clean, organized and offered car cleaning/loaner cars. Highly recommend this Cadillac location and will definitely be purchasing/servicing our next vehicle here. More