
Covert Chevrolet Bastrop
Bastrop, TX
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66 Reviews of Covert Chevrolet Bastrop
I have to say this is the best experience buying a vehicle that I have every had with any dealership. Very courteous, informative and keep us update with delivery and any other items we had questions vehicle that I have every had with any dealership. Very courteous, informative and keep us update with delivery and any other items we had questions. I would recommend them to anyone. I have owned Fords most of my life but with this experience might just change. Thank you for all that you did for us. More
Very easy process. Very professional staff. Completely satisfied with total experience. I’ll definitely refer this dealership to friends and family Very professional staff. Completely satisfied with total experience. I’ll definitely refer this dealership to friends and family More
I have purchased at least 5 or 6 vehicles from Bastrop Covert Chevrolet and have only good experiences there. I’ve moved to Corpus Christi 8 years ago and have purchased 4 vehicles since that time. Enjoye Covert Chevrolet and have only good experiences there. I’ve moved to Corpus Christi 8 years ago and have purchased 4 vehicles since that time. Enjoyed working with Devon and Roby Turner. More
Service Dept not dependable with follow thru. Made an appt one week ahead, showed up and Serv rep not there. He was out with family but had not passed info along ….”deer in the headlights” mome Made an appt one week ahead, showed up and Serv rep not there. He was out with family but had not passed info along ….”deer in the headlights” moment. FRUSTRATING!!!! Part of my service appt included an insurance claim which Covert (Serv rep) had not followed thru on. Because of the hassle of changing my claim I did reschedule service and it was FINALLY completed. It would be very helpful to customers if Serv reps would AT LEAST change their voicemail if they were out. It took 2 weeks to make original appt for service because Serv rep (same one) was on vacation but his voicemail did not indicate that. I used dealership for all my service … oil change , flat tires, etc. This is not the first time I have felt like the dealership does not follow thru. They miss the details!!! More
Each Experience is what keeps me coming back. Harry Green will be missed terribly! Tim in Finance is personable and makes the process painless and easy to understand. Harry Green will be missed terribly! Tim in Finance is personable and makes the process painless and easy to understand. More
Very Professional & Courteous Staff, they explained they sales process and all documents thoroughly, Our salesman John & finance guy Jonathan sales process and all documents thoroughly, Our salesman John & finance guy Jonathan More
Rhett was our salesperson and has been for years. Rhett is the only reason we come back here. He is great! However, I can not get Ben in finance to answer his phone nor return a call. Still have Rhett is the only reason we come back here. He is great! However, I can not get Ben in finance to answer his phone nor return a call. Still have not received a copy of our paperwork or loan documents. It would be great if we could. More