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Covert Chrysler Dodge Jeep RAM Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.3
282 Reviews
Here at Covert CDJR Bee Cave, proudly serving Bee Cave TX, Georgetown TX, Wells Branch TX and Lakeway TX, we know that there’s a lot more to buying a car than… well, simply buying a car. Our team is here to guide you through every facet of your automotive experience from helping you shop for the perfect new or used Chrysler, Dodge, Jeep or Ram model to helping you keep your ride in tip-top shape with expert auto service and genuine OEM parts. We’re here to help from every angle of the buying and owning process, and we’re eager to help you realize your automotive dreams.
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16501 Sweetwater Village Drive Building 3

Austin, TX

78738

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Showing 118 service reviews

April 09, 2026

My service writer was very thorough and professional. Customer service was great. Would recommend them to a friend. More

by jeannettebandy6
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Recommend Dealer
Yes
Employees Worked With
Beth cavanagh
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April 03, 2026

I had an appointment for an engine light. I didn’t like that it takes 72 hours for diagnostics, but in the end everything turned out great. Thanks to Beth Cavanagh the required part was exp More

by dbierbower
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Recommend Dealer
Yes
Employees Worked With
Beth Cavanagh
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March 31, 2026

My visit on March 23 was an excellent experience, largely due to the leadership of Beth Cavanagh. The service drive was well‑run, communication was clear, and the entire process felt professional and custome More

by joey.pfund-smith
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Recommend Dealer
Yes
Employees Worked With
Beth Cavanagh
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March 27, 2026

Beth in service was excellent! She got me in and taken care of expediently and with great customer service. Glad she is there for me to work with! More

by drew55
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Recommend Dealer
Yes
Employees Worked With
Taylor Norwood
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March 03, 2026

Mary was amazing! Service was easy to schedule and experience was exactly as you would hope it would be. Did I mention Mary is amazing? More

by eric@soarprocess.com
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Recommend Dealer
Yes
Employees Worked With
Mary
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Mar 26, 2026 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you so much for the wonderful review. We are delighted to hear that Mary made such a great impression and that your service experience was easy to schedule and exactly what you hoped it would be. At Covert CDJR Bee Cave, we are committed to providing convenient, attentive, and professional service every step of the way. We truly appreciate your kind words and will be sure to share them with Mary. Thank you again for choosing Covert CDJR Bee Cave.

February 22, 2026

I had to wait almost 8 weeks for a replacement mirror on the drivers side which was a major safety issue. Very dissatisfied More

by suebabcock
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Recommend Dealer
No
Employees Worked With
valerie - don't know her last name and the service manager.
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Feb 24, 2026 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

In situations like this, replacement parts are supplied directly by the manufacturer, and we are dependent on their production timelines and shipping schedules. Unfortunately, in this particular case, the delay was entirely related to parts availability from the OEM, and we did not have the ability to accelerate that process.

February 11, 2026

My first experience was the service department. Lets just say I will not be buying my next car from any Covert. More

by Jeep Owner
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Recommend Dealer
No
Employees Worked With
Other
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Feb 24, 2026 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

I am very sorry to hear that your first interaction with our service department left you feeling this way. That is not the impression we want to make on anyone, especially on a first visit.

February 05, 2026

We had an electrical problem with our Wrangler that took 3 trips to be resolved. As we were later told, the aux battery was the original problem but wasn’t properly diagnosed and caused both batteries to fa More

by tkelley12
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Recommend Dealer
Yes
Employees Worked With
Unsure
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Feb 06, 2026 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for taking the time to share your experience and for being open about what occurred. We understand how frustrating it can be to make multiple trips for the same concern, especially when the issue could have been identified sooner. Your feedback regarding the diagnosis and the impact it had is important to us, and we take it seriously. While we are glad the problem was ultimately resolved, we recognize that the process did not meet the standard you deserved. We appreciate you bringing this to our attention, as it helps us improve our communication and diagnostic approach moving forward.

January 20, 2026

Always great customer service and quality work. Enjoy driving from Houston to get car serviced. More

by andres.0321
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Recommend Dealer
Yes
Employees Worked With
Service dept employee
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Feb 06, 2026 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for the wonderful feedback. We truly appreciate you making the drive from Houston and trusting us with your vehicle, as that means a great deal to our team. It is great to hear that you consistently receive the customer service and quality work you expect. At Covert CDJR Bee Cave, we are committed to making every visit worth your time and ensuring your vehicle is well taken care of. We look forward to welcoming you back on your next service visit.

January 09, 2026

Addressed my concern. Took care of warranty issue in a timely and efficient manner. Offered ride. More

by JPH
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Recommend Dealer
Yes
Employees Worked With
Ms. Wheeler
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Feb 06, 2026 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for taking the time to share your experience. We are glad to hear that your concern was addressed and that the warranty work was completed in a timely and efficient manner. Taking care of our guests and offering added convenience whenever possible is very important to us. On behalf of everyone at Covert CDJR Bee Cave, thank you for choosing our service team. We truly appreciate your trust and look forward to assisting you again in the future.

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