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Covert Chrysler Dodge Jeep RAM Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.3
294 Reviews
Here at Covert CDJR Bee Cave, proudly serving Bee Cave TX, Georgetown TX, Wells Branch TX and Lakeway TX, we know that there’s a lot more to buying a car than… well, simply buying a car. Our team is here to guide you through every facet of your automotive experience from helping you shop for the perfect new or used Chrysler, Dodge, Jeep or Ram model to helping you keep your ride in tip-top shape with expert auto service and genuine OEM parts. We’re here to help from every angle of the buying and owning process, and we’re eager to help you realize your automotive dreams.
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16501 Sweetwater Village Drive Building 3

Austin, TX

78738

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Showing 123 service reviews

May 09, 2026

Kept the car for too long witgout a loaner just to tell me they can't replicate the odd sound after they told me they did a few days earlier. I drioe off the lot, and the odd sound is there. Sounds like ei More

by jrachmani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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May 05, 2026

Best Jeep dealer & service center in Austin! Valerie in the service department is the best! Under promises & over delivers. They are quick & efficient. More

by Tamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie
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May 07, 2026 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you so much for the kind words and the glowing review! We are thrilled to hear that Valerie and the rest of our service team made such a positive impression on you. She truly is a gem, and we will be sure to pass along your wonderful feedback. Knowing that we earned the title of best Jeep dealer and service center in Austin means the world to all of us at Covert CDJR Bee Cave. Quick, efficient service paired with honest communication is exactly what we strive for every single day, and reviews like yours remind us why we love what we do. We appreciate you choosing us and look forward to taking great care of you for many visits to come!

May 01, 2026

every encounter with this dealership is a struggle and seems like a fight. they have been flat out dishonest on things they said they had taken care. will not purchase again from them More

by john.thurik
Recommend Dealer
No
Employees Worked With
jesus
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May 07, 2026 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for taking the time to share your feedback. We are sorry to hear that your experiences have not met your expectations, as that is never our intention.

April 27, 2026

Awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome More

by cnatcort
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Carlos
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May 07, 2026 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Wow, that is a whole lot of awesome, and we are smiling ear to ear over here! Thank you so much for the enthusiastic shout out. Reviews like yours give our entire team at Covert CDJR Bee Cave a serious boost, and we are so grateful you took the time to share the love. Whatever we did to earn all those awesomes, we promise to keep doing it every chance we get. Thanks again for choosing us, and we look forward to seeing you again soon!

April 22, 2026

Their Service Advisor, Beth Cavanagh is the best! She understands a Trackhawk is not just a ‘badge’ in Jeep specialty vehicles. The Tech performed the water pump replacement quickly and made sure it More

by thom540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Cavanagh
Report | Print
May 07, 2026 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for the fantastic review and for trusting us with your Trackhawk! Beth will be thrilled to hear she made such a strong impression, and we wholeheartedly agree that she is one of the very best. She has a real passion for the specialty side of the Jeep world, so it means a lot that you recognized her understanding of what makes a Trackhawk truly special. These are remarkable machines, and they deserve a service team that treats them with the care and expertise they require. We are also glad to hear our technician handled the water pump replacement quickly and got it right the first time, because doing the job correctly is always our top priority. Leak free and back on the road is exactly the result we aim for every time. Thank you for choosing Covert CDJR Bee Cave, and please give that Trackhawk a little throttle from all of us!

April 09, 2026

My service writer was very thorough and professional. Customer service was great. Would recommend them to a friend. More

by jeannettebandy6
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Beth cavanagh
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Apr 17, 2026 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for the kind review and the recommendation! It's wonderful to hear that your service writer provided a thorough and professional experience during your visit to Covert CDJR Bee Cave. Great customer service is something our entire team takes pride in, and knowing you'd feel confident sending a friend our way is truly the highest compliment. We'll be sure to share your feedback with the team. Thanks for choosing us, and we look forward to welcoming you back whenever you need us!

April 03, 2026

I had an appointment for an engine light. I didn’t like that it takes 72 hours for diagnostics, but in the end everything turned out great. Thanks to Beth Cavanagh the required part was exp More

by dbierbower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Cavanagh
Report | Print
Apr 17, 2026 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for sharing your experience and for your patience throughout the process! We completely understand that a 72 hour diagnostic window isn't ideal, and we appreciate your honest feedback on that. We'd much rather set expectations we can meet or exceed when it comes to diagnostics like yours, and your comments help us continue improving how we communicate that timeline up front. That said, we're so glad to hear Beth Cavanagh stepped up to expedite your part and coordinated with Ram Customer Service on your rental. Beth has a wonderful way of going to bat for her customers, and it sounds like she did exactly that for you at Covert CDJR Bee Cave. We'll make sure she hears your kind words. Thank you for trusting us with your vehicle, and we look forward to serving you again in the future!

March 31, 2026

My visit on March 23 was an excellent experience, largely due to the leadership of Beth Cavanagh. The service drive was well‑run, communication was clear, and the entire process felt professional and custome More

by joey.pfund-smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Cavanagh
Report | Print
Apr 17, 2026 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

What a thoughtful and detailed review, thank you so much for taking the time to share it! Beth Cavanagh truly sets the tone for what exceptional service leadership looks like, and hearing that her professionalism, clear communication, and customer focused approach stood out to you means the world. A well run service drive doesn't happen by accident, and Beth's commitment to her team and her guests is a big part of why visits like yours at Covert CDJR Bee Cave feel so seamless. We'll absolutely make sure she sees your review and knows the impact she's having. Perfect tens across the board are always appreciated, and we're honored to have earned them. Thank you for your continued trust, and we look forward to delivering that same level of service on every future visit!

March 27, 2026

Beth in service was excellent! She got me in and taken care of expediently and with great customer service. Glad she is there for me to work with! More

by drew55
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Taylor Norwood
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Apr 17, 2026 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you so much for the kind review! Beth truly has a gift for combining efficiency with genuine customer care, and we're thrilled to hear she delivered both during your visit to Covert CDJR Bee Cave. Knowing that you're glad to have her as your go to in service is exactly the kind of lasting relationship we hope our customers build with our team. We'll be sure to share your wonderful feedback with her. Thanks for trusting us with your vehicle, and we'll be here whenever you need us next!

March 03, 2026

Mary was amazing! Service was easy to schedule and experience was exactly as you would hope it would be. Did I mention Mary is amazing? More

by eric@soarprocess.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
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Mar 26, 2026 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you so much for the wonderful review. We are delighted to hear that Mary made such a great impression and that your service experience was easy to schedule and exactly what you hoped it would be. At Covert CDJR Bee Cave, we are committed to providing convenient, attentive, and professional service every step of the way. We truly appreciate your kind words and will be sure to share them with Mary. Thank you again for choosing Covert CDJR Bee Cave.

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