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Covert Chrysler Dodge Jeep RAM Bee Cave
Austin, TX
141 Reviews
Here at Covert CDJR Bee Cave, proudly serving Bee Cave TX, Georgetown TX, Wells Branch TX and Lakeway TX, we know that there’s a lot more to buying a car than… well, simply buying a car. Our team is here to guide you through every facet of your automotive experience from helping you shop for the perfect new or used Chrysler, Dodge, Jeep or Ram model to helping you keep your ride in tip-top shape with expert auto service and genuine OEM parts. We’re here to help from every angle of the buying and owning process, and we’re eager to help you realize your automotive dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 141 reviews
December 11, 2024
This was an overall great experience! Thank you Justin for the fast responses and excellent customer service. Thank you Justin for the fast responses and excellent customer service. More
by muzzyone
Verified CustomerEmployees Worked With
December 10, 2024
Frustrating experience. My steering wheel was removed at last service to fix a problem and put back on slightly off so I tried to have it corrected told I need an alignment My steering wheel was removed at last service to fix a problem and put back on slightly off so I tried to have it corrected told I need an alignment and not fixed. One of the 2 recalls told was done but not and told need to order a part. This has been a nightmare! More
by lawlers
Employees Worked With
Beth cavanaugh.
December 07, 2024
I brought my 2014 Jeep Patriot in for repairs on a problem that was supposed to already have been fixed. The Patriot had a very bad vibration when it is in drive with the brake on. The engine was supp problem that was supposed to already have been fixed. The Patriot had a very bad vibration when it is in drive with the brake on. The engine was supposed to have been replaced to fix the problem. When I picked it up it was still doing the same vibrating it had been. Eric the service manager ask me to drive it and let the new engine have a break in period. I did that and it did not improve. I took it back to have it checked. The mechanic supposedly looked at it and said it was fine. If your mechanic thinks that the car vibrating like it is you might need to get a new mechanic. I was asked by three different people on my previous trip why I was there. I told all of them including the assistant general manager that I was there for a car repair and they all suggested that I trade it in and buy a new car. Covert has been in Austin a long time and used to be a good dealership. I can see now why there reviews are so bad. I would never recommend Covert to anyone for repairs or buying a car. More
by mtw1959
Employees Worked With
November 30, 2024
Every time I have to visit the service department, it is a pleasure. Everyone is courteous and efficient. Communication is more than I could’ve ever asked for. Valarie has been very helpful and goes out of a pleasure. Everyone is courteous and efficient. Communication is more than I could’ve ever asked for. Valarie has been very helpful and goes out of her way to get my Jeep to care of ASAP. More
by marc46
Employees Worked With
Valarie
November 30, 2024
Just purchased my 2023 Challenger Hellcat from Covert, John Robles is amazing to work with! His communication was excellent, he kept me informed and updated. We traveled 1000 miles to buy this car. Believ John Robles is amazing to work with! His communication was excellent, he kept me informed and updated. We traveled 1000 miles to buy this car. Believe me, I looked at over 40 new Hellcats online, but John is the reason we came to Covert! Thanks John you ROCKED IT!!! P.S. can’t wait to do the first burnout in it!!!! Sincerely, Stevie G, More
by SROTH244
November 25, 2024
Covert Dodge Jeep Ram Chrysler Bee Cave was a different experience and I want to thank Sarah Vaughan for helping me in my car search. i would recommended them to anyone in the area looking for a great deal experience and I want to thank Sarah Vaughan for helping me in my car search. i would recommended them to anyone in the area looking for a great deal. Thank you guys for this great opportunity to be back on the road. More
by HECTOR.GONZALEZ14
Employees Worked With
Other Employees :
Sarah Vaughan
November 25, 2024
They had the inventory that I was looking for & was priced right. Everyone was very helpful overall. priced right. Everyone was very helpful overall. More
by COLINKMARTIN
Employees Worked With
November 20, 2024
Corey Harp was excellent. He was very attentive and always answered my texts. We did much of the transaction over phone/text which made the whole process even easier. He was very attentive and always answered my texts. We did much of the transaction over phone/text which made the whole process even easier. More
by svillavi
Employees Worked With
