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Covert Ford of Austin

Austin, TX

4.0
543 Reviews

11514 Research Boulevard

Austin, TX

78759

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543 Reviews of Covert Ford of Austin

September 01, 2023

My experience was excellent! The service was very good and I like the quality of the Ford/Lincoln brand. More

by benmarrou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caiden
September 01, 2023

Everything was good except for the long wait to diagnose, get parts and finally repair. More

by FOCUSJOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zack
September 01, 2023

Patti is great and always so responsive to my needs and requests. Thank you Patti More

by SCOTT@CARRDEVELOPMENT.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty McMullin
September 01, 2023

Very communicative and helpful. Recognized that I was entitled to a discount and applied it without me having to ask. Pick up service was awesome. More

by RICK@TEXASAFLCIO.ORG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany. Cliff?
September 01, 2023

Great service and follow up. Agent was always helpful. I am thankful he texted as it was a time saver. More

by GEORGEMCSHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
September 01, 2023

Got here on time Finished with Quick thorough work. Informative, friendly. Just well done. Thanks very much. More

by HERLINDASKRUB
Recommend Dealer
Yes
Employees Worked With
Tom, Zach Mobile team
September 01, 2023

My Bronco needed repair on it's manual transmission under warranty. The first time I took it in, it couldn't be repaired due to lack of parts and a transmission Tech. I had to remind the Service department More

by tjayman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hutchison and Jonathan Longmore
September 01, 2023

Brooke did an excellent job of getting me the vehicle I wanted at the price I was asking to get. More

by tfh2247
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Carrasco
September 01, 2023

They gave me a ride home and the periodic service was completed within the time frame promised. The service writer and shuttle driver was great. More

by PMAYHD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Smith
September 01, 2023

Austin was a very good salesman and enjoyable to work with, my experience was excellent. . More

by nanadeb12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Carter was great, Christian Carrasco
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