Covert Ford of Austin

Outstanding customer service. Very friendly and informative. Facilities are clean and service was quicker than expected Very friendly and informative. Facilities are clean and service was quicker than expected More

Car kept for 1 month. Tint repair was communicated to service dept before the appointment but didn’t get approved until after being in shop for 3 weeks. Told 4 times someo Tint repair was communicated to service dept before the appointment but didn’t get approved until after being in shop for 3 weeks. Told 4 times someone would call me about repairs and no one called. Often told I would be called and no one calls. More

Overpriced used vehicles with pushy sales associates who care nothing about the purchaser's needs. care nothing about the purchaser's needs. More

The car was serviced and addressed within 24 hours. Only ask I have is to ensure we get a loaner car. also I happen to have a warranty program that assures of a loaner but was told its not available. Only ask I have is to ensure we get a loaner car. also I happen to have a warranty program that assures of a loaner but was told its not available. Looks like this dealership is short staffed. More

Service team is extremely helpful and courteous they promptly return calls and answers any questions or concerns promptly return calls and answers any questions or concerns More

Covert Ford fixed my car and it runs great. The service was fast and the advisor was nice. The service was fast and the advisor was nice. More

Patti is great to work with and always very professional! Got my car service done very quickly! Got my car service done very quickly! More

Great service. Comfortable waiting room. Great coffee machine too. did work on time as scheduled. Comfortable waiting room. Great coffee machine too. did work on time as scheduled. More

Sam Salcedo was great to work with. Got me into a vehicle that met my needs and fantastic service. My family has also bought vehicles from Covert as well and they also have had great ex Got me into a vehicle that met my needs and fantastic service. My family has also bought vehicles from Covert as well and they also have had great experiences. More

Covert Ford has the best employees who are expert in their field and really nice snd polite too!!! their field and really nice snd polite too!!! More