
Covert Ford of Austin
Austin, TX
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543 Reviews of Covert Ford of Austin
Excellent service across the board. Both my truck and I received first rate attention. Mike Laosa and his team achieved excellence with me. Both my truck and I received first rate attention. Mike Laosa and his team achieved excellence with me. More
Service experience was terrible and would not recommend Covert for services. The items we took the vehicle in to have repaired were not addressed (recall work and others) and they had our vehicle for a we Covert for services. The items we took the vehicle in to have repaired were not addressed (recall work and others) and they had our vehicle for a week. Poor communication and service. More
Almost no communication in regard to vehicle status and all were repairs were not completed. I did not know all repairs were not completed until I checked out. The dealership had the car for 3 weeks as w all were repairs were not completed. I did not know all repairs were not completed until I checked out. The dealership had the car for 3 weeks as well. More
Our car is 6 months "old" and has under 3K miles. We purchased it from this dealer: took 36 hours from drop off to diagnose and order the part - several days to get the part - not covert's fault We purchased it from this dealer: took 36 hours from drop off to diagnose and order the part - several days to get the part - not covert's fault - inflexible pickup windows (have to be there by 6). Not the fault of any employee that was helping us. More
I was so pleased with this "mobile service! " The tech, Shaun, arrived right on time, politely explained everything he was going to do and completed the job within 1 hour. I would definitely do " The tech, Shaun, arrived right on time, politely explained everything he was going to do and completed the job within 1 hour. I would definitely do this again, when possible. Total convenience! More
They were eager to help me I make arrangements to pick me up to come see the vehicles that I wanted to look at! They already had an approval for one all set up for me with no down payment! They said that was up to come see the vehicles that I wanted to look at! They already had an approval for one all set up for me with no down payment! They said that was due to a different finance company and approval rating because of my good credit that I had worked on to get! More