Covert Ford of Austin

Kept me informed and valued my time Linda has been my service rep since the truck was new. She listens to my concerns. Explains her write up of the problem and what will be included. H Linda has been my service rep since the truck was new. She listens to my concerns. Explains her write up of the problem and what will be included. Had to return the truck once and she followed up on the problem and got it resolved. She is customer oriented and kept me informed in a timely manner. Covert Ford in Austin is a dealership that serves the customer in a professional and courteous manner. They have earned my business. More

Quick and exactly what we needed We were looking for a Yukon asap prior to thanksgiving for traveling. Bobby Morris was an excellent communicator with both me and my wife and finding We were looking for a Yukon asap prior to thanksgiving for traveling. Bobby Morris was an excellent communicator with both me and my wife and finding us some options. In a matter of days we were in the vehicle we have been looking for. Great job and I'm looking forward to working with Mr Morris on my next vehicle purchase! More

Close and Cheap Did it all over the phone,Jackie Yates made it so easy, she gave me the price I wanted on what I wanted picked it up next day very happy with F-150. Did it all over the phone,Jackie Yates made it so easy, she gave me the price I wanted on what I wanted picked it up next day very happy with F-150. More

THE ENTIRE EXPERIENCE WITH MY VEHICLE PURCHASE WAS EXCELLENT BOBBY MORRIS FOUND THE EXACT VEHICLE I HAD BEEN WANTING FOR YEARS AT A PRICE LOWER THAN I EXPECTED. THE PROCESS WAS QUICK AND FLAWLESS. HE EVEN HAD BOBBY MORRIS FOUND THE EXACT VEHICLE I HAD BEEN WANTING FOR YEARS AT A PRICE LOWER THAN I EXPECTED. THE PROCESS WAS QUICK AND FLAWLESS. HE EVEN HAD A COUPLE OF EMPLOYEES DELIVER MY NEW VEHICLE TO ME IN MY HOMETOWN APPROXIMATELY 200 MILES AWAY. I WILL RECOMMEND COVERT TO ANYONE LOOKING TO PURCHASE A VEHICLE. More

Simply awesome experience If you are seeking a new vehicle and don't want all the sales hype then go see Jackie Yates at Covert Ford. Jackie is an outstanding representative of If you are seeking a new vehicle and don't want all the sales hype then go see Jackie Yates at Covert Ford. Jackie is an outstanding representative of Covert Ford in that she is knowledgeable about her product and a true pleasure to do business with. That is why I have returned to buy a total of 7 service vehicles from her. Great service department although I have not had much need for anything beyond basic service. Go see Jackie today and see what a difference the right sales person can make in you car buying experience. More

Great service and price close to home. Bought an F150 in December 2013 from salesperson Jackie Yates. I got a great price upfront with no "let me check with my manager" BS. Bought it that Bought an F150 in December 2013 from salesperson Jackie Yates. I got a great price upfront with no "let me check with my manager" BS. Bought it that day and still love it. Several months later at an oil check (not at the dealership) the mechanic told me I had a missing skid plate. Took it back to the dealership, and I was met by Jackie and the service dept manager and a mechanic. We all took a look underneath, and they showed me everything was still there. That's great service and commitment, almost a year after the sale. Very happy customer. Would recommend to friends and family. Will take my truck there for service next time, and will go back again when I need another one. More

Great people to work with. Went to another Ford dealership to look at the new Transit Connect. Got the same old back and forth from salesman to manager. Told them so and left. W Went to another Ford dealership to look at the new Transit Connect. Got the same old back and forth from salesman to manager. Told them so and left. Went to Covert Ford where we were greeted by Jackie Yates, one of the salespeople. Even though they were just getting these vans in, Jackie was familiar with the vehicle and quickly found me one with everything on it that I wanted. No back and forth BS with her manager like the last dealership. Much better price for almost the same vehicle {this one actually had more options) and better trade in price. Everyone I have dealt with is friendly and knowledgeable. I love my new Transit Connect and will use Covert to keep it in tip top shape! More

Awesome. Great service. Highly pleased with my sales agent Bob MORRIS, he gave a personal attention and did not rest until I got the exact car I was looking Great service. Highly pleased with my sales agent Bob MORRIS, he gave a personal attention and did not rest until I got the exact car I was looking for More

Best service Grab Adam Miller as your service advisor for the best service for your Ford at Covert Ford. Adam has lots of experience, will get you fixed up quickl Grab Adam Miller as your service advisor for the best service for your Ford at Covert Ford. Adam has lots of experience, will get you fixed up quickly, keep you informed, and gets the job done right - the first time. Great Dealership, great service, great people. More

Excellent service from Ricardo The best sales man I ever meet Very good service and price I will come back again I am very happy with the car Thanls The best sales man I ever meet Very good service and price I will come back again I am very happy with the car Thanls More