Covert Ford of Austin

Ms. Ayres was professional friendly, courteous and helpful from the start of the buying process to the finish. Our requests for information were handeled satifactorily and our questions were answered helpful from the start of the buying process to the finish. Our requests for information were handeled satifactorily and our questions were answered promptly. Her follow-up on all aspects of this purchase was exceptional and very much appreciated. More

I stopped by looking at new trucks and decided my best option might be to find a used Ford F-250. Emily helped me look around and pointed me to a 2008 F-350 that was a little more truck than I was looking option might be to find a used Ford F-250. Emily helped me look around and pointed me to a 2008 F-350 that was a little more truck than I was looking for but that fell right in my price range. Deal was simple and quick and painless. Got a good deal on a great truck and I am pleased with the purchase a month later. Great experience and I would recommend Covert to friends and family and tell them to look for Emily! Thanks- EL Buda, TX More

ABSOLUTELY AMAZING!!! I got an amazing deal on my car and had more than fabulous customer service. I am first time car buyer and they explained all of the finance to me so that I would understand it. had more than fabulous customer service. I am first time car buyer and they explained all of the finance to me so that I would understand it. More

I appreciate the fact that Mr. Shepperd was very honest and upfront as to the reliability of different vehicles for my teenage son. He was also familiar with the insurance implications and what the mainte and upfront as to the reliability of different vehicles for my teenage son. He was also familiar with the insurance implications and what the maintenance would be. I like that he was not just selling me a used car to make a sell, and felt like he was trying to get me the best value for my money based on available inventory. I would recommend his service to anyone needing a used car. Additionally, for those of us who are not exactly car savvy, I did think he worked hard to give me what I needed at a fair price. More

I live in Grand Rapids, Michigan. My mom needed a new vehicle and she lives in San Antonio, Texas. After weeks of visiting dealers and internet searches, I found a car and price we liked at Covert. I ca vehicle and she lives in San Antonio, Texas. After weeks of visiting dealers and internet searches, I found a car and price we liked at Covert. I called Paul about noon that day from Michigan. Over the phone I trusted Paul with a verbal 'out the door price' and a vehicle that matched our needs. Later that day mom arrived at Covert around 8pm., Paul was still waiting, the vehicle was exactly as promised and the price did not change. Unbelievable, 20 minutes later Mom was driving back to San Antonio in a 2012 Ford Focus. Whether you live in Texas or Michigan, Paul and Covert are true Professionals and a team you can Trust. Thanks Paul and Covert More

Recently, we were in the market for a good used pick-up truck for our son. As most parents, we wanted a truck that was safe and in good condition, but we also needed to find one in the right price range t truck for our son. As most parents, we wanted a truck that was safe and in good condition, but we also needed to find one in the right price range that allowed our son the ability to make the payments on his own. Jeff Shepperd worked relentlessly with us in trying to find just the right fit for our son. We eventually found the truck that not only met the financial needs, but that met our concerns for our son's safety. Jeff walked our son through every gadget on the truck and in doing so discovered a lock on the tailgate that wasn't working and immediately had that fixed. Not once did Jeff ever rush us through the process. He seemed more interested that our son loved the truck and that he also knew how to operate all the different gadgets in it. We could not have received better service and would strongly recommend anyone looking for a vehicle that they contact or seek out Jeff Shepperd. He truly demonstrated a sincere concern that we, as the customers, were satisfied with the vehicle. More

I recently purchased a new F-150 from Paul at this dealerhsip and was blown away by the professionalism of the entire staff and prompt response to my inquiry. I'd shopped all over Austin and after wo dealerhsip and was blown away by the professionalism of the entire staff and prompt response to my inquiry. I'd shopped all over Austin and after working with 4 other dealerships purchased my new truck from Paul without a second thought. The price they offered me on my vehicle was well below what any other dealer had come close to, and the follow up, (and more importantly)follow through, on what we agreed upon has been fantastic. I'd highly reccommend buying a vehicle here, and plan on taking that advice myself with future vehicles. Thanks Paul!! More

My experience with Covert Ford was very positive. I was in the market for new Explorer for my wife. I have sent a quote request to all dealerships in Austin area using the Ford website. Several sales reps in the market for new Explorer for my wife. I have sent a quote request to all dealerships in Austin area using the Ford website. Several sales reps called me and were trying to sell me cars they had on the lot but nothing really matching my criteria. Some of the local dealers must be selling hell lot of cars at the moment because I could tell that after they realized they cannot sell me a car from their lot they were not too interested in my business. Well it wasn’t the case in case of Covert and one other dealership. They both looked up the closest car matching my specifications in their system. I got better deal at Covert and they were about to arrange vehicle swap with the dealership in Dallas. Unfortunately the car was sold over the weekend before they were able to get it (It was Friday when I told them they can pull the trigger). Paul the sales rep from Covert walked me through the options we have and he offered that he will check whether there are cars matching my specifications popping up in area as new inventory was delivered to dealers from the factory. Paul stayed in touch and after about two weeks he called me that he has a car for me. After that everything went very fast and smooth, no problems with paperwork, he was able to answer any of my questions during the process (and even after I took the car home). In general very pleasant experience I almost didn’t notice how much money I left there :) I guess it had something to do with the fact that I checked the price range on internet how much cars with my configuration are selling for and I got a GREAT deal. I strongly recommend Covert and if you want professional service and honest partner to work with, you won’t be sorry, I would get in touch with Paul Roberge. Other people in the dealership seemed to be professional and nice too (didn’t need to deal with many of them, did I mention how fast and painless the process was?). I think I know where I’m getting next car, this time for me. More

I was looking for a used vehicle for my daughter. She is a single mom, with a baby and a seven year old. Even though she has three part time jobs she didnt have much money to work with. Jeff worked with u a single mom, with a baby and a seven year old. Even though she has three part time jobs she didnt have much money to work with. Jeff worked with us for a few weeks. Truthfully, we went to 3 other dealerships, which was a disaster. They either showed us (basically) junk or totally out of our price range even though we told them our price range upfront. We finally we visited Jeff Sheppard at Covert Ford. He was awesome, however very profesional. He stayed in our price range and showed us a few vehicles. We found the perfect vehicle for my daughter. My daughter needed a vehicle pretty quickly, and Jeff was a blessing. I tell everyone to go to Covert & talk to Jeff. More

We were looking to buy 3 trucks for almost 6 months, but nobody would give us the deal that we were looking for, or the deal that they were advertising in the papers. Finally, we went to Covert and found P nobody would give us the deal that we were looking for, or the deal that they were advertising in the papers. Finally, we went to Covert and found Paul Roberg, who worked with us. He gave us the deal that we were looking for, made the experience fun, and has helped us along the way with any questions that we had. Will continue to purchase future vehicles from Covert and would recommend to ask for Paul while you are there! More