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Covina Volkswagen - Service Center

Covina, CA

4.7
331 Reviews

331 Reviews of Covina Volkswagen - Service Center

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May 03, 2025

The service manager, service coordinator and tech were very thorough and profession. Amazing and outstanding service. More

by DEBNME2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles
May 03, 2025

Im so happy to chose Volkswagen like my dealer ship . It's nice place , clean and great customer service. No complaints at all. More

by pequeno46
Recommend Dealer
Yes
May 02, 2025

Efficient. No pressure. Informative and accomodating Most often able to get us in quickly and done quickly . No worries about ride arrangements for pickup More

by DKATHOME1
Recommend Dealer
Yes
Employees Worked With
Charles Liataud
May 03, 2025 -

Covina Volkswagen responded

We're grateful for your 5-star review. At Covina Volkswagen, we pride ourselves in our efficiency and stress-free environment. It's wonderful to hear that you've found our service quick and accommodating. We look forward to welcoming you back for your future needs.

May 02, 2025

Excellent service and knowledgeable professional. Will continue to go there for service. And recommend to friends and family. More

by JAMESTAPIA
Recommend Dealer
Yes
Employees Worked With
Charles Laura's
May 01, 2025

Very friendly and professional Clean environment and knowledgeable employees I would recommend Covina Volkswagen to anyone who has a Volkswagen, they can trade it on a new one or they can just have it s More

by alikhasdaei
Recommend Dealer
Yes
Employees Worked With
Ruben
May 03, 2025 -

Covina Volkswagen responded

We appreciate your 5-star feedback, Alikhasdaei! We're pleased to hear you found Covina Volkswagen to be friendly, professional, and knowledgeable. Your recommendation means a lot to us. Looking forward to serving you in the future!

April 30, 2025

Charles is an excellent advisor my family has been doing business with him for more than a decade, a man's man More

by MCHAVIRA44
Recommend Dealer
Yes
Employees Worked With
Charles
Apr 30, 2025 -

Covina Volkswagen responded

We appreciate your kind words about Charles at Covina Volkswagen. It's wonderful to hear that he's been able to assist your family over the years. Thank you for your loyalty and the positive feedback!

April 26, 2025

Ruben was great. No issues at all. Clearly explained everything to me. Always attentive to my needs More

by BAPONTE
Recommend Dealer
Yes
Employees Worked With
Ruben
Apr 28, 2025 -

Covina Volkswagen responded

We truly appreciate your 5-star feedback at Covina Volkswagen. It's wonderful to hear that Ruben was attentive and clear in his explanations. We look forward to serving your automotive needs in the future.

April 25, 2025

Ruben in particular, has consistently been very helpful every time I’ve been there. The Covina VW service department has overall greatly improved the general experience of being a first time VW owner. More

by DDODELL2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2025 -

Covina Volkswagen responded

We're thankful for your 5-star feedback. It's great to know Ruben and our service department at Covina Volkswagen have been helpful in enhancing your first-time VW ownership experience. We look forward to your next visit.

April 24, 2025

I can always trust they are looking out for my best interest and respect my choices about services to be rendered. More

by AIMACIAS
Recommend Dealer
Yes
Employees Worked With
Charles
Apr 25, 2025 -

Covina Volkswagen responded

We're truly grateful for your trust in Covina Volkswagen. It's our priority to respect your decisions regarding services. Your positive feedback means a lot to us. We look forward to serving you in the future!

April 23, 2025

Excellent service and maintenance service dept. Mr. Ruben, again, provided an excellent customer care, as usual. Thank you More

by PAGANO168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. RUBEN in the Service Dept.
Apr 24, 2025 -

Covina Volkswagen responded

We're grateful for your 5-star feedback! We're glad to hear that Ruben's knowledge and service met your vehicle's needs. At Covina Volkswagen, we strive to provide excellent service. We look forward to seeing you again!

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