
Cowboy Chrysler Dodge Jeep Ram
Cheyenne, WY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Eric was great to work with! He made the car buying process smooth and easy from start to finish. We really appreciated his help and would definitely recommend him! He made the car buying process smooth and easy from start to finish. We really appreciated his help and would definitely recommend him! More
Probably the worst experience I’ve ever had with a dealership. I brought in my 2019 Dodge ram in April 2025 to have some factory recalls taken care of and have the exhaust manifold looked at because i dealership. I brought in my 2019 Dodge ram in April 2025 to have some factory recalls taken care of and have the exhaust manifold looked at because it was making a ticking sound. The maintenance team told me I would have my truck back in a day or so. They ended up keeping up for three days and it was late Friday afternoon before they communicated to me that they would need it over the weekend due to not having someone able to remove some bolts. I asked what the plan was for a temporary vehicle until mine was fixed, and they haggled with me on not being able to provide one. I said I was extremely disappointed since I was told the service would only last a day or so, and it ended up being through the weekend and into the following week. Finally, they gave me a loaner Jeep, which did not have the towing capacity of my truck, so I was not able to complete some personal plans over the weekend since it did not have towing capacity. The bill was $783 and I went on my way at the beginning of August the ticking noise from the exhaust manifold had returned so every time I start my truck, the loud ticking noise will not go away. I called and scheduled an appointment and Richard seemed very disappointed to have to work with me again. I asked him why I’m having this issue again only after a few months he said he would have to have the technicians look it over. I said I wanted the service manager to call me before I bring it in again. I left a comment thread on this website asking for Mark to contact me before I brought it in for another service and get charged almost $800 or more for the same issue that should’ve been originally fixed just a few months ago. I left Mark a voicemail a few days after leaving the comment in writing asking for some emailed correspondence and somebody from the dealership called while I was in a work meeting but did not leave a voicemail. I called back and left Mark another voicemail requesting contact again and never heard from anyone at cowboy Dodge. I think this is extremely unprofessional and absurd that you guys have no clear or honest communication with your customers. I can’t believe that you charge somebody almost 1000 bucks with the interpretation that the problems are fixed and it’s the same issue only a couple of months later. If this is how your management act you don’t deserve my business I will tell everybody I know to avoid this dealership for vehicle purchases, and service maintenance. You guys are an embarrassment to the Dodge name. More
Cowboy Dodge in Cheyenne Wyoming has provided me great service with the delivery of three new vehicles and thousands of dollars worth of parts and merchandise from your parts department and many services service with the delivery of three new vehicles and thousands of dollars worth of parts and merchandise from your parts department and many services and installations by your service department all in an exceptional manner! Dru Johnson and the fine folks in the finance department have stayed late many times to help me understand my situation and have all worked very hard to inspire confidence in my decision! My son and brother have both previously made purchases at this dealership and are also very satisfied with the results! I a really appreciate Ya’ll!!!! More
Kinzor always gets me in and out without any hesitation! Buy all my trucks from him knowing it’s going to be hassle free and quick. Buy all my trucks from him knowing it’s going to be hassle free and quick. More
Kinzor Hoover is the guy to see, love my gmc. The entire process was smooth from start to finish and I could not have asked for a better sales guy. Up front and honest from the get, was an awesom The entire process was smooth from start to finish and I could not have asked for a better sales guy. Up front and honest from the get, was an awesome experience! More
It's a great place for great service, the energy that is brought when you come in to the location is amazing Guys are willing to help you out with whatever needs you are looking for!!! Customer service is n brought when you come in to the location is amazing Guys are willing to help you out with whatever needs you are looking for!!! Customer service is never ending and I love it!!! I suggest this to anyone that wants to get a vechile.. More
Dru Johnson is by far the best when it comes to getting you what you want/need. You can’t find another one like him that provides the best customer service and takes care of you you what you want/need. You can’t find another one like him that provides the best customer service and takes care of you More
Amazing customer service, great people to work with, always kind, respectful and truthful! Absolutely love my Durango! always kind, respectful and truthful! Absolutely love my Durango! More
Matt has been amazing with both of our Jeep purchases! He is friendly, listens to you, and resolves any issues you might have. Highly recommend you see Matt when you go to Cowboy Dodge! He is friendly, listens to you, and resolves any issues you might have. Highly recommend you see Matt when you go to Cowboy Dodge! More