Cowboy Chrysler Dodge Jeep Ram - Service Center

Slow service I walked in for an express oil change. No one else was in line and they were able to get me in right away. It took an hour and twenty minutes to do th I walked in for an express oil change. No one else was in line and they were able to get me in right away. It took an hour and twenty minutes to do the oil change. I give it two stars because most of the staff was friendly and nice. They offered water and a ride if I needed one. I did not expect it to take that long for an oil change. The guy that took my order seemed like I was an inconvenience to him by asking for an oil change. He had better things to do. The site would not allow me to book an appointment for an oil change under express services. More

Airbag recall Seemed like they did a good job. I do have a part in my Jeep they did not put back in. Wonder where it goes???? Seemed like they did a good job. I do have a part in my Jeep they did not put back in. Wonder where it goes???? More

Software update I was having trouble with my Jeep randomly not starting and I got a service appointment to find out it was just a software update that needed to be do I was having trouble with my Jeep randomly not starting and I got a service appointment to find out it was just a software update that needed to be done. Thankful it wasn't a major deal as long as I don't continue to have the problem. More

Needed an oil change, no problems First time stopping in at Cowboy Dodge. Friendly people, good service . They found a couple more items beyond the oil change and gave me a quote on First time stopping in at Cowboy Dodge. Friendly people, good service . They found a couple more items beyond the oil change and gave me a quote on the price before proceeding More

Friendly Service Friendly service This survey shouldn’t require a paragraph to submit. Horrible to have to enter 25 words to submit. This makes to customer grumpy af Friendly service This survey shouldn’t require a paragraph to submit. Horrible to have to enter 25 words to submit. This makes to customer grumpy after receiving great service and trying to just say Awesome More

Fast, friendly and efficient My first experience with Service Center and it was a good one. Everything I needed done was completed and I have no concerns returning when needed in My first experience with Service Center and it was a good one. Everything I needed done was completed and I have no concerns returning when needed in the future. Thank you. More

Oil change I took our Jeep in for its first oil change. The gentleman that checked me in and out was polite. Quick service and comfortable place to wait. I took our Jeep in for its first oil change. The gentleman that checked me in and out was polite. Quick service and comfortable place to wait. More

Diesel jeep repairs I had my Jeep Grand Cherokee in for a repair. The service advisor, Cecil, was great to deal with and kept me up to date with the status of repairs and I had my Jeep Grand Cherokee in for a repair. The service advisor, Cecil, was great to deal with and kept me up to date with the status of repairs and parts. More

Air conditioner repair air conditioner was fixed and recalls were done as expected and on time. Took a few weeks to get an appt but the day of service went smoothly. air conditioner was fixed and recalls were done as expected and on time. Took a few weeks to get an appt but the day of service went smoothly. More

Change oil but no cleaning I have been to several dealerships and have used their service center. This one was just ok. They did the oil change and the tire rotation but they di I have been to several dealerships and have used their service center. This one was just ok. They did the oil change and the tire rotation but they didn't vacuum or clean the vehicle at all. Every other dealership I have been to vacuumed and cleaned my vehicle when I take it for a service appointment. More