Cowboy Chrysler Dodge Jeep Ram - Service Center

Efficient and business like While this review is for an oil change, which was carried out perfectly well, I’d like to also mention my previous experience. When my vehicle needed While this review is for an oil change, which was carried out perfectly well, I’d like to also mention my previous experience. When my vehicle needed a new transmission under warranty last fall, and there were ZERO rental or loaner cars available in all of Cheyenne due to a bad hail storm days earlier, they managed to eventually get me into a loaner with minimal disruption to my life. I appreciated that and would definitely recommend them. More

Transmission computer update and learning parameter reset Service writer, Richard, made my appointment right away. He told me exactly what to expect, est the cost and what the basic procedure was. I would tak Service writer, Richard, made my appointment right away. He told me exactly what to expect, est the cost and what the basic procedure was. I would take my vehicle into Cowboy again. The service department seems to have undergone improvement since the sale of Cowboy Dodge and it is appreciated. More

Door foam replacement I had a problem will air whistling through the doors like the window was cracked open. Being a 2017 vehicle, I was taken by surprise that they would b I had a problem will air whistling through the doors like the window was cracked open. Being a 2017 vehicle, I was taken by surprise that they would be bad in the year that I had it! Regardless, Cecil ordered the parts, and called me to have them installed. That fixed the problem! More

Sub par service My 2018 jeep is on its 3rd appt for the same problem , check engine light we will see if it gets fixed the 3rd time round My 2018 jeep is on its 3rd appt for the same problem , check engine light we will see if it gets fixed the 3rd time round More

They took fine care of me I showed up for my appointment, my husband and I went home, my car was done when they said it was going to be, everything was perfect. I showed up for my appointment, my husband and I went home, my car was done when they said it was going to be, everything was perfect. More

Service Took our truck in for transmission downshifting problems mark the service manager was great got it right in and was fix with in a hour and was very co Took our truck in for transmission downshifting problems mark the service manager was great got it right in and was fix with in a hour and was very concerned that it’s fixed and asked to let him know if anything else is needed More

Factory recall The Service Dept. at Cowboy Dodge has completed all of the service and necessary repairs on my 2014 Charger since I purchased it. Cecil, Richard and t The Service Dept. at Cowboy Dodge has completed all of the service and necessary repairs on my 2014 Charger since I purchased it. Cecil, Richard and the Service Staff have always been excellent to work with. This particular occasion was a factory recall of the front passenger airbag. As always this repair was completed with friendly service and in a timely manner. More

Great service They're friendly and knowledgeable about there cars that they service. They are quick about getting you back in your car. If it takes longer they get They're friendly and knowledgeable about there cars that they service. They are quick about getting you back in your car. If it takes longer they get you in a rental or loaner with ease. More

Very good experience! Your staff did a very good job, I was treated very professionally and will continue to utilize your service department and other services. Thank you. Your staff did a very good job, I was treated very professionally and will continue to utilize your service department and other services. Thank you. More

Service Jeep I had an appointment to have my 2016 Jeep serviced and my Start Start System checked out. I was checked in quickly by Cecil and given a ride home by R I had an appointment to have my 2016 Jeep serviced and my Start Start System checked out. I was checked in quickly by Cecil and given a ride home by Rose. At 1 I was called by Cecil and told my Jeep was ready to be picked up. He explained the work completed on the Start Stop system and stated it was functioning properly. More