Cox Chevrolet Incorporated

Amazing The service was amazing in more ways than one. Everyone was extremely polite and professional, interacting in a friendly way that felt both sincere an The service was amazing in more ways than one. Everyone was extremely polite and professional, interacting in a friendly way that felt both sincere and honest. More

Great This dealer ship is amazing. Everyone is extremely helpful and kind. The process for the purchase was simple and straightforward and didn't take as lo This dealer ship is amazing. Everyone is extremely helpful and kind. The process for the purchase was simple and straightforward and didn't take as long as I had thought it would. More

Excellent. Great service, very friendly. This is what car buying should be like. Nice and easy, stress free. Great price great service. I drive 2 hours to do bu Great service, very friendly. This is what car buying should be like. Nice and easy, stress free. Great price great service. I drive 2 hours to do business with these guys. More

Landed my Dream car My brother has been buying vehicles from Mike Rupp at Cox Chevrolet for years now for himself his wife and most recently his son. He sent our younger My brother has been buying vehicles from Mike Rupp at Cox Chevrolet for years now for himself his wife and most recently his son. He sent our younger brother there recently where he purchased his Chevy Malibu. I’ve been searching for the right car for months and my brother insisted I go see Mike at Cox and promised he would take care of me, and that he did. Mike was super helpful. He picked me up from my house brought me to the bank and worked his magic. Today I drove off the lot completely satisfied is my dream car. One more satisfied customer to add to his list! More

Wish it was a better review Juan was pleasant to deal with, he was patient and answered all my questions. Joel Curto initially was pleasant but failed to deliver even satisfactor Juan was pleasant to deal with, he was patient and answered all my questions. Joel Curto initially was pleasant but failed to deliver even satisfactory service on the days following delivery of the vehicle. Mr. Curto told me on 2 separate occasions that scratches in the car would be completely removed prior to my taking ownership. He assured me he had been a detail technician prior and would make sure the scratches would be repaired prior to taking delivery. After I got the car home, under closer inspection the paint was scratched and had swirl marks over the entire car. I took the car to a professional who advised me that the car had sustained significant damage to the clear coat from debris in the washing and drying rags along with improper buffing techniques. The car was new but had sat on the dealer lot for over a year. Too many carless washes over that timespan were most likely the primary cause. When I contacted Mr. Curto concerning the paint damage and the cost to fix it, he provided false excuses and no solutions. He told me the dealership could not have caused the damage and that the car came from the factory with the swirl marks. He further insulted me be implying that I had looked at the car on two separate occasions before taking ownership, thereby implying the problem was not his or the dealerships. It cost me $800 to repair the clear coat with less than 100 miles on the car. Another issue: When I received my finance paperwork from GM Financial over a week after taking delivery, I noticed that I had been charged hundreds of dollars more than the price on the purchase documents that I signed. The dealership also had failed to give me my finance paperwork that I signed the day of delivery. I had to call back two times and ultimately was mailed the documents over a week later. It was then that I could actually compare the documents I signed vs the documents I received strait from GM Financial. I was charged hundreds more than the contract price. No one had any answers or solutions on why I was charged hundreds more than I should have been. Note: Dan Welte (manager) stepped in and was honest and tried to resolve the issues. But as of today the car cost me over $1,000 more due to paint repairs and a false GM Financial agreement. More

No hassle experience I found the perfect used car at Cox Chevrolet. I spoke with Denny, my salesman and made an appointment to drive up from Fort Myers. I arrived at abou I found the perfect used car at Cox Chevrolet. I spoke with Denny, my salesman and made an appointment to drive up from Fort Myers. I arrived at about 2pm and was in my new vehicle driving home by 5:30. It was a no hassle experience. I told Denny what I wanted and he did everything he could to get it for me. They even took my 1999 Ford Windstar in trade! Wow, thanks Denny and everyone at Cox Chevrolet. See you next time. More

It was a great experience. It was a great experience and Juan Palacios was wonderful. I started out inquiring online and he was very patient and made the whole process easy. I g It was a great experience and Juan Palacios was wonderful. I started out inquiring online and he was very patient and made the whole process easy. I got a lovely equinox fully loaded at a price I can afford. Thank you Juan P and the Cox family. Jessica L. More

Our day at the dealerships went great had a pleasant experie Trent Carnegie was wonderful,he made our day of getting a new car easy .very helpful in decision making.I will recommend cox Chevrolet highly. Also w Trent Carnegie was wonderful,he made our day of getting a new car easy .very helpful in decision making.I will recommend cox Chevrolet highly. Also will be back to buy a used car. More

Buying a New Equinox A thank you two very nice gentlemen at Cox Chevrolet! Joel and Juan was very patient with Carl and I. Buying a new car can be very stressful but the A thank you two very nice gentlemen at Cox Chevrolet! Joel and Juan was very patient with Carl and I. Buying a new car can be very stressful but they made it a good experience helping us with leasing our new Equinox! More

Excellent Experience First time buyer from Cox, won’t be my last. They have an excellent selection to choose from and Michael listened to my wants and needs which is rare First time buyer from Cox, won’t be my last. They have an excellent selection to choose from and Michael listened to my wants and needs which is rare in a salesman. He was patient and kind, not pushy at all. More