Crabtree Nissan
Middlebury, CT
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121 Reviews of Crabtree Nissan
1:it took 2 months to get a simple can of touch up paint after numerous times being told to come in and get it noly to be told they don't have any. No Appology.<br><br>2: asked for pinstripe to put on the c after numerous times being told to come in and get it noly to be told they don't have any. No Appology.<br><br>2: asked for pinstripe to put on the car. it had to be ordered. I called to find out if the stripe was in and was told yes, an appointment was set up for the next day and after waiting 1 1/2 hours we approached the service counter only to be told the stripe was not in. No appolgy. A call to the service manager rectified the problem after complaining of the lack of service and communication.<br><br>3: had an appointment for an oil change and wheel alignment/balance. After 1 1/2 hours the car had not yet entered the service area. I was 3rd in line and was present at 7.30am when the service department opened. I saw other people come in after me and left with their service being carried out. I approached the service desk and asked what was the deal with my car "why hasn't it been worked on". They had no answer and again NO APPOLGY. I demanded my keys and left. I then phoned the manager to make yet another complaint and told him that apart from our free oil changes, he will never see our vehicle in his workshop again. He had NO APPOLGY as well.<br><br>4: do not deal with this outfit, their adds say they care but the do NOT!! They could care less. More